Nancy Wolf Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

● Responsible for different aspects of production, mise en place, inventory, menu development and special events for the MGM Conference center in the Pastry Area.● Assisting in food control and labor cost, as well as purchasing, receiving, of all pastry production for the convention center at the hotel with a capacity of 6000 people.● Ensure to maintain quality and proper presentation of food and drives the customer relation management system by ensuring that all such orders are handled… Show more ● Responsible for different aspects of production, mise en place, inventory, menu development and special events for the MGM Conference center in the Pastry Area.● Assisting in food control and labor cost, as well as purchasing, receiving, of all pastry production for the convention center at the hotel with a capacity of 6000 people.● Ensure to maintain quality and proper presentation of food and drives the customer relation management system by ensuring that all such orders are handled correctly.● Understanding and utilize Stratton Warren system properly for purchasing, release orders and cost transfers.● Working knowledge and experience in all aspects of the kitchen operation, interpersonal service skills, organization skills to plan time effectively.● Able to lead and mentor a team. Show less

Las Vegas, Nevada, United States

● Ensure to maintain quality and proper presentation of food and drive the customer relation management system by ensuring that all such orders are handled correctly.● Over seeing Hotel Dispatch, Grade Manger, Butcher & Commissary Production Kitchens. Scheduling On Call Employees. Daily ordering and payroll.● Communicate with chefs, management, employees and guests efficiently with proper reporting, and meetings.● Understanding and utilizing Stratton Warren system properly for… Show more ● Ensure to maintain quality and proper presentation of food and drive the customer relation management system by ensuring that all such orders are handled correctly.● Over seeing Hotel Dispatch, Grade Manger, Butcher & Commissary Production Kitchens. Scheduling On Call Employees. Daily ordering and payroll.● Communicate with chefs, management, employees and guests efficiently with proper reporting, and meetings.● Understanding and utilizing Stratton Warren system properly for purchasing, release orders and cost transfers.● Developing new innovative dishes for all outlets in MGM Grand as well as reproduce large batches of recipes up to restaurant standards.● Have interpersonal skills to deal effectively with all business contacts and vendors. Show less

Las Vegas, Nevada, United States

● Assisted main trainer by overseeing group classes, handling months payments, due dates, and dealing with customer complaints or concerns to maintain relationships and customer satisfaction● Supported guest service and day-to-day operations by answering over phone calls daily and making appointments● Attracted potential customers by answering service questions and suggesting information about services offered by company● Strategically sourced and referred members by utilizing… Show more ● Assisted main trainer by overseeing group classes, handling months payments, due dates, and dealing with customer complaints or concerns to maintain relationships and customer satisfaction● Supported guest service and day-to-day operations by answering over phone calls daily and making appointments● Attracted potential customers by answering service questions and suggesting information about services offered by company● Strategically sourced and referred members by utilizing social media platforms and word of mouth● Opened customer accounts by recording account information and maintained customer records by updating account information Show less

Las Vegas, Nevada, United States

● Understanding of all functions of receiving/warehouse operations for MGM Grand● Knowledge in requisition of goods, IP system Stratton Warren, purchasing procedures,delivery, and storage● Assisted in MGM Grand Main production kitchens with high production volume of coldfood items, stocks, sauces, a variety of hot foods, as well as desserts and showpieces,while planning for large orders and batching● Assisted in all aspects of the kitchen in Morimoto, Fiamma, China Tang,… Show more ● Understanding of all functions of receiving/warehouse operations for MGM Grand● Knowledge in requisition of goods, IP system Stratton Warren, purchasing procedures,delivery, and storage● Assisted in MGM Grand Main production kitchens with high production volume of coldfood items, stocks, sauces, a variety of hot foods, as well as desserts and showpieces,while planning for large orders and batching● Assisted in all aspects of the kitchen in Morimoto, Fiamma, China Tang, Room Service,Skyloft, Aviation, Avenue, The Grand Buffet, Convention Center, Garde Manger, Commissary, Butcher Shop, and Bakery in MGM Grand Las Vegas, including managerial duties and special events. Maintained equipment, storage, coolers, and freezers in kitchens on a daily basis to ensure health code policies and business standards were met.● Assisted in the grand opening of Moneyline Sports Bar and Bavette's Restaurant in Monte Carlo. As well as China Tang in MGM Grand Hotel & Casino. Oversaw product consistency, food preparation and kitchen service, monitored staff and ensured staff motivation and training. Kept an interdepartmental understanding of the business and insight into strategic business goals and in the inner workings of internal operations such as measuring performance and generating revenue.● Assisted in preparation and planning of special events, social catering, and off site events, while focusing on organization and pre-planning for MGM Grand. Show less

Las Vegas, Nevada, United States

● Responsible for different aspects of production for special events in MGM banquets for pastry such as baking and decorating pastries of up to 5,000 or more people. While ensuring quality for customer satisfaction, MGM Bakery standards and health code regulations● Ability to decorate specialty cakes, standard room cakes and amenities, and banquetdesserts with consistency● Ability to work in all fast paced stations of the bakery, includes restaurants, banquets,buffet, and all… Show more ● Responsible for different aspects of production for special events in MGM banquets for pastry such as baking and decorating pastries of up to 5,000 or more people. While ensuring quality for customer satisfaction, MGM Bakery standards and health code regulations● Ability to decorate specialty cakes, standard room cakes and amenities, and banquetdesserts with consistency● Ability to work in all fast paced stations of the bakery, includes restaurants, banquets,buffet, and all production done in bakery Show less

Las Vegas, Nevada, United States

● Responsible for filling and decorating all cake and cupcake orders in a timely manner● Responsible for opening and closing duties, including counting cash draws, checkingequipment, washing dishes, cleaning floors, wiping windows, and stocking the front of the store with over 20 flavors of cupcakes before and during operating hours, while maintaining quality and consistency● Responsible for producing frostings and hand made decor for day-to-day operations● Maintained storage… Show more ● Responsible for filling and decorating all cake and cupcake orders in a timely manner● Responsible for opening and closing duties, including counting cash draws, checkingequipment, washing dishes, cleaning floors, wiping windows, and stocking the front of the store with over 20 flavors of cupcakes before and during operating hours, while maintaining quality and consistency● Responsible for producing frostings and hand made decor for day-to-day operations● Maintained storage areas, machines, coolers, walk in freezer, and prep areas to healthdepartment and company standards● Supported guest service and day-to-day operational needs by answering calls, takingcustom cake orders, and cashiering● Ability to handle customer disputes in a patient manner for guest satisfaction andmaintained strong relationships with guests to ensure guest satisfaction at all times toprovide exceptional service● Responsible for keeping track of inventory and ordering day-to-day items as needed -Kept good relationships with vendors for better service and safety. Show less

San Diego, California, United States

● Assisted pastry chef with production of a variety of desserts, petite fours, breads, and cakes to fill the market as well as special orders.● Assisted with filling orders for large catering parties of over 200 people ● Respectfully followed all jewish and kosher rules, while keeping quality of all products to ensure customer satisfaction.

High School Diploma

Patisserie And Baking Certificate, Baking And Pastry Arts/Baker/Pastry Chef