Nancy Agostino Email & Phone Number

Dublin, California, United States

Administrative Assistant to the Recruiting Unit specializing in targeted campaigns to help fill open positions.

San Leandro, California, United States

• Coordinated, planned, developed, conducted and monitored focus groups with staff; analyzed data for COVID Division After Action Reports.• Prepared and provided presentations for staff and managers' meetings.• Knowledge of all Microsoft Office software, able to learn and use all institutional software systems.• Organized multiple meetings for COVID Division Director and Deputy Director, created meeting agendas and took live meeting notes, filed meeting agendas/notes/recordings in shared files; facilitated meetings as needed• Organized and provided assistance in collecting updates for regular reports required (weekly, monthly and quarterly); provided formatting and supporting documentation.• Liaison regarding emailing unit leads and unit managers.• Coordinated trainings for the COVID Division with workforce development.• Provided other supporting documents as needed (spreadsheets, EXCEL workbooks, Powerpoint slides, Word documents, Letterhead letters).

Oakland, California, United States

Recruited and assessed election workers for two elections, processed new applications and called on those already registered. Solved customer service issues with election workers throughout election days (4 days for each election). Assisted with organizing incoming ballots and ballot trolleys on election day.

San Francisco Bay Area

As a Dance Teacher Program representative for Discount Dance, I regularly visited dance studios & schools across Northern California. My goal was to make dance class wear & costume projects easy for teachers so they could spend time sharing the art of dance with their students.Together, we created personalized plans to increase studio profits with exclusive discounts, member promotions, and in-person previews of new dance & performance wear products.

Washington State, United States

Managed 110 west coast accounts with $2.5+ million quarterly sales volume in the apparel & promotional products industry.Placed orders for customers and resolved customer service issues;offered business building advice, including use of online marketing tools such as product samples, custom websites, flyers, catalogs, showroom racks & displays, and virtual samples.

Greater Seattle Area

Directed strategies for new business development, including multi-layered advertising and marketing campaigns. Defined and recommended upgrade of customer service and billing system. Managed multiple projects; worked closely with customers, design team, production department, vendors and sub-contractors. Increased personal sales revenue 75% in first year. Worked as part of the management team to hire, provide insurance options, train and manage 5-8 employees.

Greater Seattle Area

Imports Specialist - coordinated ocean & air imports for special account. Tracked inbound air & ocean shipments for personal effects shipments; maintained close communication between steamship lines, customs agents, various ports of entry, railroads, and customer; prepared documents for customs clearance and entered all tracking data and invoices.Solved issues involving delays due to port examinations, rail strikes or unusual items.

Greater Seattle Area

Coordinated intermodal ocean imports shipments from port of origin to destination, prepared documents for customs brokers and invoiced customers. High contact with contract shipper, ports, railroads and customs brokers.

Greater Seattle Area

Analyzed and prepared financial reports for NW region. Organized and scheduled annual regional meeting; assisted in Customer Service during peak periods by answering incoming customer calls to schedule pick-up/deliveries and track shipments.

Greater Seattle Area

Collected and analyzed airplane design and schedule change data from engineers and reported findings as representative of the Integrated Logistics Support department at Change Board meetings.Conducted a trade study comparing test equipment which saved $4.5 M. Created a computerized data entry system that tracked program changes and replaced manual logs. Managed and facilitated Quality Improvement Teams in two departments.

Bachelor Of Science (B.S.), Business Administration, Supply Chain Management (Transportation & Logistics)

Activities and Societies: • Member of Delta Nu Alpha, a Transportation, Logistics & Marketing Fraternity • European Study Tour Participant.

College/University Preparatory

Activities and Societies: Track, Cross Country, Honor Band, London Theatre Club, Nursing Home VolunteerAmerican High School in High.