• Supervised a professional staff of 16+ employees• Trained and mentored new managers• Oversaw client services to over 7,000 per year• Trained employees on de-escalation and crisis management• Responsible for $1 million budget• Wrote variety of policy and procedure manuals• Restructured program to increase client services by over 40%• Represented Transition Projects at community events

• Protect vulnerable adults through investigating allegations of abuse and or self neglect.• Offer services through Home and Community Services • Represent the State of Washington and vulnerable adults at court.• Maintain a high priority caseload of over 120.

• Coordinated all intakes and placements for residential treatment program• Case Management effectively dealing with highly emotional clients• Oversaw complex financial arrangements for clients• Improved management of accounts receivable and collections processes• Supervised and trained staff• Helped write the program manual• Was responsible for bringing in over $1.1 million per year into the agency• Wrote and edited newsletters, brochures and mass mailings• Responsible for extensive grant writing• Integrated new fundraising software for the entire agency• Planned and participated in major fundraising events