Provided strategic direction, leadership, and vision for design, development, production, and program improvement activities for the online, graduate-level programs. Degree programs include the Online MBA from the Questrom School of Business and the Masters of Public Health from the School of Public Health.Leadership on learning design and effective experimentation to enable affordable online degree programs at scale.Partner and provide consultation to Deans, Faculty, and Senior Leadership to develop innovative, learner-centric, scalable courses and programs to market.Apply a growth mindset in coaching and empowering staff across a diverse team including Learning Design, Media Production, Operations, Learning Technology, and Data Modeling.Implement best practices to enable continue expansion of team project portfolio while achieving high quality standards and managing people resource needs.

Drove execution of new product development project through leadership of matrix teams of course developers, technologists, creative developers, product management, and participant support services to create world-class online courses for Harvard Business School through HBS Online, the school’s digital education initiative. Managed team of Course Production Managers to ensure fidelity to pedagogical and product design, per HBS Online standards of quality and learning experience, on-time and on-budget.Shepherded relationship with faculty involved in intellectual capital creation. Developed and maintained productive relationships with faculty and other stakeholders.

•Engaged with adult learners to develop career and college readiness skills. •Taught adult students ELA and math skills in preparation for the High School Equivalency Test•Provided tutoring support in the areas of written communication, research, and computer skills.

•Designed, developed, implemented, and assessed open enrollment and on-site professional development programs. Engaged more than 500 corporate professionals annually from across the globe in the areas of performance management and measurement, strategy, corporate social responsibility, sustainability, program management, and leadership. •Developed and nurtured productive and authentic professional relationships with colleagues across levels and functions, clients, contract networks, and vendors.•Designed surveys, collected and analyzed program assessment and usage data, and customer behavior metrics to measure program effectiveness. Expanded financial reporting system to provide enhanced business analytics to improve decision-making.•Managed vast intellectual property database ensuring content quality, relevance, and accessibility.•Provide services and custom training to global organizations on topics including CSR strategy, reporting, and performance improvement. Spearheaded project for Rome, Italy-based UN agency.•Advance discussion of ESG performance through management of corporate member relationships, authoring research briefs, and engagement with the Center's peer-to-peer networks.•Expanded the Center’s market through the introduction of courses on corporate sustainability performance and disclosure and the reconfiguration of the Center’s certificate program.•Authored a comprehensive Teaching Fellows Handbook to improve on boarding and performance. •Directed graduate students in content research activities to benchmark, research, and develop examples, exercises, and other educational content to support classroom-based programs.Revised Center course development process balancing pedagogically sound strategies with process efficiency.•Supported the development and execution of a blended Leadership Program incorporating peer-to-peer coaching, strategic action learning, and self-evaluation.

•Co-authored series of industry notes on the impact of digital technologies and the social web on industry structure and competitive strategy, with an emphasis on the impact of digital technologies and the social web. Sectors included book publishing, news and information, broadcast television, advertising, and recorded music.

•Conducted primary and secondary research in the development of educational material for MBA and Executive Education programs.•Authored HBS cases on topics including leadership, strategy, and operations.•Project manager for 3-day HBS colloquium; Program included; 16 presenters (HBS faculty and senior executives), and various interactive, live streaming virtual sessions. Directed design and launch of website and marketing material.

Strategic research and consulting including business plan development.•Conducted competitive analysis - collected, analyzed data providing consultation to CEO and senior executives on product strategy. Clients included leading eLearning research and analytical and eLearning startups.•Conducted industry study and co-authored industry research reports on pricing strategies, and education effectiveness. •Presented research findings at national conferences.

Directed strategic and operational activities in the development and post-sale support of self-paced management and skill-based professional development products and curricula for publishing unit of leading corporate training and development organization.•Promoted to direct the operational activities in development of portfolio of management education programs (print, audio, and video formats). Subject spanned business issues including customer service, change management, finance, sales, leadership, and team building. Supervised staff of 15. •Promoted from customer service representative to manager within 6-person department that provided unique virtual tutorial service to individuals and corporate clients.•Designed and implemented workflow processes that enabled expansion into custom products. Automated operational activities that reduced learning assessment processing time by 50%.•Championed and led cross-functional project team to develop company's inaugural online training product. Pilot received positive feedback from corporate testers and internal senior management team and the project's RFP was selected as a sample template in a leading book on online learning.