Nancy Bentley

Nancy Bentley Email and Phone Number

Project Management; Implementation Specialist; Problem / Issue Resolution; Process Improvement; Cross-functional Collaboration @ Delta Dental of California
Florida, United States
Nancy Bentley's Location
Greater Tampa Bay Area, United States, United States
About Nancy Bentley

I am a results-oriented professional with extensive experience in planning and scheduling project timelines and milestones, identifying and resolving issues and conflicts within project teams, and devising and implementing strategic plans / policies to enhance business efficiency. I have the ability to articulate project procedures and associated communications documents. I lead global cross-functional teams with a focus on improving performance, productivity, and profitability.

Nancy Bentley's Current Company Details
Delta Dental of California

Delta Dental Of California

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Project Management; Implementation Specialist; Problem / Issue Resolution; Process Improvement; Cross-functional Collaboration
Florida, United States
Employees:
5830
Nancy Bentley Work Experience Details
  • Delta Dental Of California
    Delta Dental Of California
    Florida, United States
  • Delta Dental Of California
    Technical Problem Analyst
    Delta Dental Of California Jul 2019 - Mar 2022
    San Francisco, California, Us
    Major Responsibilities;Managed day-to-day problem records and guiding subject matter experts on tool updates while performing investigations to direct cross-functional teams and address root cause of failure in infrastructure and confirm resolution. With the knowledge of ITIL/ITSM, I have drafted reports of team findings and reported to management.Key Deliverables;• Identified process improvement opportunities to resolve workplace issues.• Developed and deployed a Service Management tool (Ivanti) for Problem Management service.• Created policies and procedures and integration points with Incident Management; improved visibility and accountability across technology organizations by collaborating with Incident and Change Management.
  • Intel
    Product Manager
    Intel Apr 2013 - Oct 2014
    Santa Clara, California, Us
    Major Responsibilities;Ensured day-to-day management of SiteMinder products and customer engagements in the Identity and Access Service Engineering team while interacting with customers to collect requirements and arrange web page setup.Managed projects to completion throughout the project life cycle by delivering on schedule / budget and complete scope. Directed engineering project deliverables to end-of-life (EOL) of outdated architecture and products reducing technical debt.Key Deliverables;• Synchronized cross-functional team efforts for more complicated engagements.• Provided all product and project communications by maintaining communication flow.• Coordinated and allocated engineering resources per project need to fulfil all committed requirements.
  • Intel
    Outsource Manager / Project Manager
    Intel Oct 2007 - Apr 2013
    Santa Clara, California, Us
    Managed business growth and expansion to additional supplier sites to include all geographic regions while continuing to support and grow America’s business. Collaborated with Intel Customer Support and Purchasing for supplier scorecard while reporting to executive management on results and setting expectations for quarter and year. Maintained global supplier adherence to contractual metrics and execution of strategic objectives. Ensured issue management between supplier and Intel by cooperating with global supplier management for consistent processes. ● Saved over $600K annually and $50K monthly with 3,500 hours of Intel time.● Increased annual cost savings to Intel by $9M by improving outsourcing and productivity.● Responsible for software implementations at global supplier and any escalation issues for day-to-day business.
  • Intel
    Instructional Developer / Implementation Manager / Trainer
    Intel Jul 2000 - Oct 2007
    Santa Clara, California, Us
    Created and maintained e-learning training material; performed and owned location employee training globally at SAP warehouses and partnered with strategic project team members to ensure flawless execution. ● Managed worldwide training projects for warehouse implementations and releases at global locations.● System expert of SAP warehouse software; performed business analyst functions, troubleshooting and testing. ● Created and maintained online eLearning courses. ● Eliminated train the trainer sessions for 15-20 super users and 3-hour course for ~250-300 end users. Reset resulted in cost avoidance with elimination of 3–6-week manual data loading.● Received three Divisional Recognition awards and multiple group and geography awards for successful implementations of tools and processes.

Nancy Bentley Skills

Program Management Sap Management Cross Functional Team Leadership Training Process Improvement Vendor Management Testing Product Management Strategy Change Management Strategic Planning Outsourcing Leadership Business Process Improvement Customer Service Sap Products Supply Chain Supplier Negotiation Contract Negotiation Supplier Negotiations Customer Relations Contract Negotiations Customer Relationship Management

Nancy Bentley Education Details

  • Bob Hogue School Of Real Estate
    Bob Hogue School Of Real Estate
    Real Estate

Frequently Asked Questions about Nancy Bentley

What company does Nancy Bentley work for?

Nancy Bentley works for Delta Dental Of California

What is Nancy Bentley's role at the current company?

Nancy Bentley's current role is Project Management; Implementation Specialist; Problem / Issue Resolution; Process Improvement; Cross-functional Collaboration.

What is Nancy Bentley's email address?

Nancy Bentley's email address is na****@****lth.com

What is Nancy Bentley's direct phone number?

Nancy Bentley's direct phone number is +191698*****

What schools did Nancy Bentley attend?

Nancy Bentley attended Bob Hogue School Of Real Estate.

What are some of Nancy Bentley's interests?

Nancy Bentley has interest in Christianity, Exercise, Electronics, Traveling, Sweepstakes, Music, Family Values, Travel, Movies.

What skills is Nancy Bentley known for?

Nancy Bentley has skills like Program Management, Sap, Management, Cross Functional Team Leadership, Training, Process Improvement, Vendor Management, Testing, Product Management, Strategy, Change Management, Strategic Planning.

Who are Nancy Bentley's colleagues?

Nancy Bentley's colleagues are Gloria Mosqueda, Margaret E., Sal Spafford, Christopher Morin, Erica Slusser, Dj Zandstra, Carole Burke.

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