Nancy Kemp Email & Phone Number

Cash Analyst with a demonstrated history of working in the banking industry. Strong finance professional with a Graduate Diploma of Legal Practice focused in Banking & Finance Law from College of Law.

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  Cash Analyst

  Westpac Group

  Feb 2021 - Present

  -Managing daily operational requirements working with customers and suppliers through our extensive customer base for all group brands. -Load / Import required data daily into the system and validate entries to ensure accurate customer account information and integrity to ensure data integrity-Ensuring accurate and timely reporting to the customer and daily processing of all required files, ensure all customer payments occur on time and are delivered in full.Capture, manage and report all service failures and introduce corrective actions where needed, hold the correct mindset for contingent or secondary planning to make alternative solutions-Manage and execute service requests to agreed time frames and SLA’s, whilst holding the ability to offer flexibility around meeting the demands of our customer business segments -Validation and generation of service schedules and cover off all amendments were requested plan and co-ordinate holiday file changes around service needs and deliver service continuity with meeting the cash requirements -Ensure all services are completed in full and any aspects when reporting is required this completed and communicated effectively back to the customer in a timely manner -All transactional payments must be accurate and meet the require controls measures and ensure deadlines are consistent to operational framework-Identify continuous improvements and increased functionality of the internal system enhancements along with other core expectations within the group-Record all details around every transaction so the data can be referenced for audit and compliance needs -Conduct and complete daily activity workflows in conjunction with business functions and rules-Process relevant transaction to the Westpac general ledger system for all transactions Ensure adherence to controls which are designed to mitigate risk.