Nancy Boddicker Email & Phone Number

Minneapolis, Minnesota, United States

● Primary sales and purchasing for Incentive and Meeting events travel proposals● Recommend appropriate hotels, cruise lines, destination management companies, and other suppliers ● Create and write competitive travel proposals that meet approved profit guidelines● Manage and negotiate the best possible rates and terms for with suppliers to minimize risk● Implemented customer and supplier contracts and invoicing ● Facilitate turnover to Operations and other support areas to confirm deliverables of sale● Research sites, manage RFP process, and conduct site inspections to evaluate future use● Independent, full-time remote employee based in Minnesota

Minneapolis, Minnesota, United States

Principal client liaison for key corporate accounts (Fortune 500 Telecom, Auto Supply, & Finance Organizations) with complex programs that include sponsorships, corporate philanthropy initiatives, production, creative merchandise, theme events with name entertainment, and extensive communications. Primary job responsibilities include: ● Manage execution of all elements of sold travel incentive events with 25-800 guests and budgets up to 3 million per event● Lead the internal travel team providing direction and feedback to all support departments ● Select, negotiate and purchase order décor, food and beverage, activities, transportation, and all deliverables ● Organize and lead client meetings and program briefings● Manage client budget while delivering business results ● Plan and attend site inspections and onsite operation when required● Coordinated and monitored event timelines and ensured completion with agreed-upon deadlines● Assist in new associate training ● Surpassed client expectations by exhibiting expert customer service

Exceeded the department in customer service scores for external clients and colleagues and consistently led in the number of events sold annually with the highest sales conversion ratio. Acted as the key liaison with several of the company's highest priority clients.● Primary sales and purchasing for Incentive and Meeting Services travel proposals● Recommended appropriate hotels, cruise lines, destination management companies, and other suppliers ● Created and wrote competitive travel proposals that met approved profit guidelines● Managed and negotiated the best possible rates and terms for hotel room blocks and function space ● Issued customer and supplier contracts and invoicing ● Facilitated turnover to Delivery and other support areas to confirm deliverables of sale

Minneapolis, Minnesota, United States

● Served as the internal customer champion to ensure customer satisfaction● Led the account team to understand customer expectations and review deliverables that were within budget● Ensured business unit adherence to customer program specifications, deadlines, standards, budget guidelines, and all other commitments● Managed the change process and communicated the impact of those changes promptly with the customer● Recommended improvements for program effectiveness

Plymouth, Minnesota, United States

● Was responsible for the overall results of nine Meeting Account Managers and their delivery of the meetings product for Carlson Wagonlit customers● Interviewed and hired operations managers, assigned workloads, conducted and managed performance reviews, coached and mentored team members, and assisted in sales forecasting● Reviewed manager processes, budgets, communications, database management, and final billing strategy● Established new processes to organize and streamline existing processes

● Coached a team of seven associates on all elements of sold travel events. Provided guidance and was a subject matter expert in specific areas of expertise and served as a role model for other department associates.● Maintained personal travel program workload of 6-8 events per year● Assisted with team members’ programs, monitored their program status and reviewed budgets ● Conducted performance reviews

Miami, Florida, United States

● Worked with the Director of Sales and General Manager to plan sales promotions, set sales goals, and train staff● Prospected and closed on Corporate and Association markets for group business● Utilized revenue management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance● Attended trade shows and made sales calls to assigned territories

Chicago, Illinois, United States

● Received and processed group leads● Created and implemented promotions to attract new business and stimulate repeat business● Prepared effective correspondence and rate agreements with clients and maintained internal booking reports● Analyzed and solicited requests for proposal ensuring the hotel exceeds management and owner revenue/profit goals and expectations

Plymouth, Minnesota, United States

● Operated customer events for programs as large as fifteen hundred people ● Created operations plan and managed up to fifty on-site event staff● Selected as lead event director for company President and family on his annual executive/board trip ● Maintained and built client and supplier relationships● Managed budget and profitability on-site as well as through the accounting reconciliation