Nancy Witte Email & Phone Number

Windermere, Fl, Us

501c Adult Day Training Program Office Manager. Lead teachers and office staff for program. Complete all billing, AP, AR, month ending reporting, and reporting for Board of Directors. Create and support policies and procedures for the company.

Created and operated online small business. Includes your procurement of product, customer service, bookkeeping, all operational activity, P&L. Business planning and forecasting.

San Francisco, Ca, Us

Lead, planned and executed a team of 30 to provide exceptional guest services to our in-store and digital guests for a 8.5M location. Consistently delivered year over year double digit comp growth in sales, above district, regional and company goals. Reduced overall spending in the location with increased sales performance, resulting in improved profitability for the location. During COVID closure assessed, provided feedback to corporate partners and eastern region for "digital design chat" performance and emerging issues. Increased awareness and growth in the Business to Business sector of store's overall contribution. Lead team to connect with local and major corporations in the greater Orlando area for Business. Attracted and recruited "top" talent within the Orlando market. internally promoted 28 team members to next level positions. Recruited other General Managers to the company in other locations.

Cupertino, California, Us

Lead, planned training for new hires and current employees, facilitated hiring events for market stores, working with sorcerers and recruited local and online talent. Lead a retail team store of 285 team members and leaders, partnered and coordinated corporate visits weekly to retail locations next to Cupertino. Developed and promoted 32 direct reports to next level positions. Ensured guests had the best customer experience while in the local with Apple standards.

San Francisco, California, Us

Internally promoted to District Manager of Northern California. Promoted 13 leaders to next level positions, included 8 leaders to corporate office positions. Relocated flagship store in SF in 2013.Internally promoted to District Manager of the Pacific Northwest market from Store Manager. Washington, Oregon, Idaho and Utah. Promoted 2 ASM to store managers. Achieved double digit comps for 2012.

San Francisco, California, Us

Lead a “top store” in the mainline division. Responsible for upholding company values and ethics, driving to exceed sales plan, development of team, communicate/ set selling expectations and behaviors of team to drive the consumer experience. Produced above company year ending results in comp and plan for 2010. Ranked #4 in company for email capture for 2010. District email captain for NW district.(2010)In this position I have taken the Portland location from non profitable to profitable in 18 months. Producing financial grow to the P&L and comp sales consistnetly each month.Oversee district when DM is on vacation or at corporate meetings, including leading conference calls.Taleo and hire right superuser for district.5 internal promotions of direct reports. District Pioneer award winner 2011

Cupertino, California, Us

Lead assistant store managers and associates in daily operation of location. Focusing on planning and development of the entire team and operational tasks for location. Family room Manager: (12/07-3/09) Accountable for all "family room" activities for one to one conversations and development and growing of the Genius and Creative positions. During this time growing with internal and external hires for 11 internal promotions from specialist and 2 lead positions from Creative. Completed Individual Development Plans for family room employees and annual reviews. Grew entire family room team from 6 to 19 in one year. Assisted in the planning of a meeting for creative and genius including adding key team members from other teams removing silo effect of location. Responsible for family room customer experience survey results.Operations Manager: Accountable for all visual placement of location, training and development of visual and BOH team, planning and completion of location schedule, cross training all team members on key visual and imaging of location, and meeting budgets for all operational elements.Family room achieved “crystal apple” award for best customer service for 2 quarters out of 255 global locations at the time.

San Francisco, Ca, Us

Leader of both locations in Louisville, KYLead 2 locations of approx 5.1 million and supervise between 60-80 employees. Currently leading 8 direct reports from both locations. Complete both location’s business and training plans 30-60 days in advance. Lead weekly business walk thru focusing on standards, selling behaviors and comp components. Hold weekly leadership meetings together building teams within the market. Complete weekly direct report conversations holding leadership accountable for all work center activity and focused development of all employees. District Leadership/ Employee quadrant leader. (Host weekend sales rally Conference calls for the district, monthly leadership training calls and complete roles and responsibility guide and timeline for the district.) Currently working on scheduling guidelines for multi unit (campus market) for region. 1 of 4 employees in this position within the brand. 1 sales associate promoted to merchandise presentation supervisor.1 sales associate promoted to assistant manager (Outlet location).1 customer experience supervisor promoted to merchandise presentation supervisor.1 customer experience supervisor promoted to customer experience manager.

Manage a 4-box location with an approx annual volume of 5 million and supervise between 60-120 employees. Empower and train high standards of customer service, develop and hold accountable sub-brand owners to drive sales with high standards in both customer service and visual merchandising. Complete a visual walk thru of all 4 sub-brands with all managers bi-weekly, including brand standards and planning of new floor sets. Complete weekly manager meetings and compliant with all company directives. September 2006 thru November 2006 ran both locations of 4204 Oxmoor and 4209 Summit.1 assistant manager promoted to associate manager (2006 – 4204 Oxmoor)2 sales associate promoted to key holder (2006 –4204 Oxmoor, 2007-Summit)Exceed Award winner in 2006 Q4Manage a 2box location with an approx annual volume of 4 million and supervise between 40-120 employees. Empower and train high standards of customer service, develop and hold accountable sub-brand owners to drive sales with high standards in both customer service and visual merchandising. Hold monthly store meetings for a successful employee journey and weekly manager’s meeting.1 sales associate promoted to assistant manager under my leadership (2006).3 sales associates promoted to key holders under my leadership (2005).2005 District promotions team, complete district sales rally template for the district. 2006 District Loss Prevention Champion, responsible for monthly target store compliance audits, regional LP conference calls and LP topic of the month for region. Reduced shrinkage for both locations within the Louisville market.Bravo award winner in Region.

Irvine, Ca, Us

Manage a district with an approx annual volume of 12 million and have supervised between 8-11 locations. Have realigned twice taking on new location each time. Enforce high standards of customer service, monitor stores sales performance, recruit and network for the hiring of quality candidates, complete monthly one on ones with all store managers, audit locations for compliance of company directives and policies, problem solve and forecast change, strong visual and operational standards and motivate and inspire trust in the district and company. Opened 4 new locations and relocated/remodeled two locations.Second lowest wage cost in company for fiscal 2002. Fifth lowest shrink in company for fiscal 2002. Highest volume in Region for fiscal 2002. Highest sales per hour and lowest wage cost in Region for fiscal 2002. Regional contest coach.

Education record

Education record