• Create content to promote interest in company's software and services• Engage readers to learn about trends and resources in the employment cycle to help Human Resources and hiring professionals maximize their productivity

• Guide new clients through the implementation process of ATS and other employment software• Provide suggestions and feedback, pre and post implementation, regarding our software to help empower clients to maximize their efficiency in their daily employment processes• Customize software portals for applicant tracking software • Write blogs and tip sheets on software, employment processes and current news/trends in the employment world• Create instructional material and tutorials for clients to instruct them on how to use their applicant tracking software's extensive features• Provide ongoing product and technical support for customers• Help to continuously improve the client implementation and training process• Completion of internal special projects• Complete detailed software testing to ensure quality

• Customize software portals and help to prioritize implementation tasks set by Project Manager for applicant tracking software and onboarding software• Conduct training sessions with clients to instruct them on how to use their applicant tracking and/or onboarding portal(s)• Provide ongoing product and technical support for customers• Help to continuously improve the client implementation and training process

• Oversaw team of five healthcare advisors and provide guidance to team as needed• Saved organization over $10,000 on specific training project • Coordinator of HCCI Virtual WorkOne Healthcare Community online and blog writer • Surpassed program’s metrics, as a team, in Participants Served, Enrolled in Training, Completed Training, Job Placements and Retention by 170%, 234%, 198%, 141% and 137% respectively • Created and delivered training and assessment materials for program use and thoroughly evaluate outcomes• Proofread content of training material and publicity to ensure accuracy of material• Organized over 25 major outreach events to enroll a large volume of students into HCCI• Trained new employees on program policies and procedures• Identified qualified candidates for program participation, training support and job assistive services and accurately track individuals’ progress• Referred qualified healthcare candidates to area healthcare employers for employment opportunities• Facilitated with team the implementation of Healthcare Hire Fair event connecting healthcare employers with prescreened candidates for potential employment• Served as member of HCCI Advisory Council; maintain strong relationships with Central Indiana healthcare employers and healthcare training providers• Directed team quality control audits on students’ files and data to ensure full compliance with Department of Labor guidelines

• Dramatically increased enrollment of Ivy Tech statewide transfers to USI by over 50% • Designed visual, print, and electronic promotional material to promote USI enrollment• Created, implemented and marketed “Getting to Know USI” annual event for Ivy Tech students• Accurately advised students on degree requirements and acceptance into competitive entrance programs• Created comprehensive strategic action plan with advisees to ensure academic success• Co-wrote articulation agreements between USI and Ivy Tech• Planned academic advising sessions in conjunction with Ivy Tech and USI staff• Coordinated new statewide concurrent admission partnership between USI and Ivy Tech • Served as member of NACADA and USI Advising Council (Co-Chair of Alternative Learners Subcommittee)• Trained staff on Banner, SIS, and Microsoft Office software; certified online course instructor• Worked closely with Alumni departments to recruit student mentors and volunteers for USI events

• Created and delivered human resources based content such as communication skills, conflict resolution, and leadership topics to profit and non-profit organizations• Trained adults in Microsoft software and other technology platforms to achieve learning goals• Evaluated and adapted curricula to meet adult students’ needs

• Coordinated and developed productive educational programs for area organizations• Designed and proofed promotional material and training content• Created professional development training to meet specified needs of clients• Evaluated effectiveness of customized training• Advised individuals and organizations of appropriate educational opportunities• Wrote contracts between companies and USI for training programs and deliverables

• Effectively and engagingly delivered content on college success strategies to first-time or readmitting Ivy Tech students• Certified IVYT 101 online instructor