Nancy Durlester Dubois Email & Phone Number

Port Angeles, Washington, United States

Walnut Creek, Ca

As the Managing Director in BPM's HR Consulting practice, I was responsible for the direction and oversight of 16 HR Consultants, building relationships with all existing and new clients, and working directly with clients to provide excellent HR strategic guidance. Client work includes taking on senior positions such as Interim COO for a complex non-profit, Interim VP of Human Resources for a start-up, and coaching of senior executives. Day to day work included collaborating with the HR Consulting Partner on strategic decisions that affected all aspects of the business, including new client meetings, learning and understanding clients’ needs, supporting consultants with their high-level client needs, and identifying innovative ideas and services for the team. Provided oversight and guidance on HR Consulting operations. Inclusion Committee member.

Foster City, Ca

Responsible for strategic human resources leadership, proactive business partnering to executive management, mitigating risk by implementing and communicating unbiased and transparent employee relations strategies, cultivating a diverse, inclusive and collaborative culture, delivering high-impact thought presentations and management training, organizational development, and design/oversight of employee programs. Mitigate organizational risk by assessing Employee Relations practices and implementing guidelines, structure, payroll practices, and clear communication to employees.Improved connections between leadership and employees by implementing employee communication and culture plan with emphasis on employee needs. Facilitate employee and executive culture discussions, coached executives on best practices and new ideas with a priority on listening and embracing diversity and inclusion as core values. Increase customer service and HR department accountability through skill evaluation, department restructure, and responsibility alignment. Successfully manage the production of MidPen's annual meeting, including theme development, concept creation, technical aspects, music and video, and serving as emcee.

San Francisco Bay Area

Partnered with and coached the leadership team to support strategic direction as related to Human Resources and Volunteer Management initiatives. Provided leadership, direction and coaching to the HR, IT, Office Services, and Volunteer Management teams as well as to the Directors and Managers in this multi-office, 160 employee organization.Transformed performance management compensation program by developing and implementing "pay for performance” system that focused both on setting goals that were linked directly to pay increases and on facilitated discussions on career and technical goals to increase employee engagement and retention. Decreased legal exposure by implementing clear employee relations procedures and creating a Human Resources Handbook to align HR policies with Foundation strategic goals and objectives. Developed the skill level of all managers and encouraged them to use these new skills in daily work by creating a six course, comprehensive management training. Improved workflow to better utilize and expand staff time performing Human Resources responsibilities through technology. This shifted staff responsibilities away from basic administration to a higher-level focus of functions such as recruiting, employee relations, training and program development.Improved the volunteer experience by recruiting and overseeing the design, structure and implementation of a volunteer management program. Restructured operational departments to set a clear vision, strategy and department objectives that align with the goals of the department as they relate to the strategic goals of the Foundation. Created transparency within the operations departments, fostered inter-department communication and insight to better assess operational needs. Reduced budget waste by completing large-scale analysis of expense initiatives, which more directly aligned HR processes and goals.

South San Francisco

As the most senior HR employee, oversaw SSF, NY, Atlanta and San Diego offices and led a team of 14 employees to develop and support people, infrastructure and process. Partner with C-Level Executives on strategic direction, company policies, employee programs and support of HR initiatives. Provided direction to managers and support for the company’s employees, which ranged from 100 to 500 over the time I was employed. Provided leadership, direction and coaching to the HR, IT and Office Administration Teams. Human Resources:Oversight of all HR processes including employee relations, coaching, development, recruiting, performance management, talent management, compensation, benefits, corporate training, event planning and development of policies and best practices. Led the Executive Team through a recession response process to identify optimal staffing levels. Implemented strategies such as job restructuring, job sharing, reduction in force and furloughs which resulted in better efficiencies and cost savings.Successfully developed and implemented the company’s first Leadership Development Program. This resulted in better trained managers and increased productivity, job satisfaction and motivation. Developed company-wide recruitment strategies, which resulted in streamlined processes for HR personnel and recruiting managers. Operations:Oversight of $2.4M budgets. Achieved $350,000 reduction in overall operational costs while increasing service.Successfully directed three large-scale build-outs on time and on budget. Led construction projects, property searches, lease negotiations, space design, vendor relations and managed subleasing.Represented company on all mergers and acquisitions, responsible for due diligence and managed the on-boarding process to ensure a seamless and successful transition for all employees.Develop and implement strategic initiatives, company-wide policies and procedures and oversaw employee incentive programs.

San Mateo, Ca

As the most senior Operations employee, worked with Executive Team to define and implement new technologies as they related to the strategic direction of this 75-employee organization.Researched, evaluated and implemented new technologies and developed company policies and procedures. Managed a team of staff, contractors and consultants.Managed $1.5M combined departmental expense budget and $400,000 company-wide capital budget while achieving all operating goals well within budgetary constraints.Provided recommendations to senior management on technology and operational standards. Streamlined company procedures such as purchasing, support and freight and delivery processes.

San Mateo, Ca

Worked with the IT Director to define and implement new technologies as they related to the strategic direction of this organization that ranged between 250 and 600 employees.Managed technical staff, guiding installations, reconfigurations and system wide upgrades.Supervised the Help Desk Manager and staff and negotiated contracts with outside vendors.Developed and maintained capital and department budgets and hired staff.