The best way to know more about me, is with an online chat. But I will try to sum up my professional skills in this 7 bullet list:1) I am designer and a digital junkie, been engaged in this environment over 15 years2) I have been acting as Digital Product and Project Manager for the last 11 years 3) Today I am pleased to be part of the digital transformation of Oi, one of the biggest telecom companies in Brazil, with more than 72MM clients 4) Heading an Innovation Lab challenges me to manage complex projects and to collaborate with cross-functional teams5) What motivates me the most, whatever role I am playing, is the possibility of learning 6) Focusing on customer pains and needs, gives me the opportunity to develop and run workshops and ideation sessions to engage employees and customers in order to improve our products and services7) Yes, I'm Gen X, but I fully identify myself with Gen Y ;-)I love: - Listen customers- Dig into customer problems, putting the user always in the center of my attention- Shape requirements and describe business rules of new features that meet users needs- Develop product vision and help create a product backlog- Meet new people, understand new processes- Be involved in defining long-term strategy and short-term tactical initiatives- InnovationSpecialties: Digital Transformation, innovation, Design Thinking, Service Design, Agile, Scrum, Mobile Products, User Experience (UX), Customer Experience (CX), SEO, E-commerce, Product Strategy, A/B Testing, Usability Testing.