Manage Human Resources information systems (SAP and SuccessFactors) as well as associated processes, reporting and data integrity. Supervise the maintenance of the employee-life-cycle for 13,000 employees. Managed staff of three HRIS reporting and system administration professionals Responsible for:Systems configuration, administration, testing, process management Data reporting and metrics managementAnalyzing and providing data for Federal/State/local Compliance Currently part of implementation team for Employee Central and Onboarding in Success FactorsEmployee Central lead for Success Factors SME for HR ancillary systems

Daily activities include managing the SAP HCM global system and processes, data integration and integrity. Specializing in process and application management, UAT system testing, change process and training. Major projects: OM redesign, Reorganization and Success Factors integration project.Daily management of Successfactors performance and goals, employee profile and reporting.Supervising team

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• Coordinated training events with local staff representatives• Manage and coordinate monthly release schedule of developed enhancements to the SAP HR system. • Design of global change process for SAP HR application. • Create all global HR systems role-based training and awareness programs. • Conduct all “train the trainer” activities provided to supported global community• Coordinated master data process and reporting for all administrations of Gallup Q12 survey.• Determine level of effort required to successfully implement changes to business processes. • Define detailed functional requirements and document test scripts for SAP to meet business requirements. • Serve as a user-level advocate for changes and global process compliance.• Managing communications of all corporate-level process and methods and procedure. • Documented all system enhancements and maintenance results.• Developed MS front page website for user documentation and metrics.• Redesigned Q12 master data reporting process globally.• Developed MS Front page website and implemented to global users.

Producer 1996- 2010Play selection commitee 1999-2003Set Designer 2006Costume Designer 1996-2006Light Board Ops 1996-2010Sound Board Ops 1996 -2010Production Trustee 2002-2006Publicity - 1997-2002

Sales of existing product offerings in stock and products for order.Ensure accuracy of sales information and investigate any discrepancies. Responsible for consistent delivery of operational reporting. Conduct in-depth analysis of customer data that includes: new distribution, promotion, gaps, trends and customer comparisons.

Plan, direct, and coordinate project and training activities. Review training project proposals, work plan, and staffing requirements.Direct activities of project personnel. Present status reports to senior management. Confer with development team to resolve problems.Analyze user requirements and translate to functional specifications (non - technical specs).Manage corporate enhancements for global HR website. Implemented and managed custom e-application interfaced with SAP HR.Delivered integrated interface with Brass Ring recruitment application and SAPHR in six months.Designed, developed and delivered learning solutions in the areas of compensation management, eHR, and SAP HR.PMO Trained

Managed internal billing systems for all new mobile products and pricingAnalyzed user requirements, procedures, and system issues in support of new products and services offered to customers. Worked closely with Marketing, Customer Care and Sales Managers to improve operational procedures, and resolve issues. Prepared detailed description of user needs, program functions, and steps required to develop or modify customer billing system.Managed System Training and Composition of manuals.Developed all corporate-level process and methods and procedure documentation and memorandums of system enhancements and maintenance results.Provided on location support for billing system conversion and implementation

Company changed name to Verizon Wireless