Nancy Eiseman Email & Phone Number

Clearwater, Fl

Conceptualized and created a web-based organic produce delivery and catering business focused on efficiency, profitability and exceptional customer service for all stakeholders.• Modeled and supervised development of website including features for weekly menu changes and customer subscription management• Established and developed relationships with growers, artisans and distributors• Developed and maintain all financial reporting• Established and executed grassroots and e-mail marketing campaigns • Wrote and distributed 2 weekly newsletters focused on the features and benefits of an organic diet and showcasing weekly specials.• Created weekly menus to coincide with newsletters• Created all marketing materials• Initiated and maintained ongoing relationships with 100+ customers• Developed systems and supervised packing and delivery of all products

Tampa/St. Petersburg, Florida Area

• Acted as Liaison between President and Home Office staff (25 people including 5 Vice Presidents and 3 Directors); Field Staff (20 Regional Directors and their staffs – about 80 people; along with the restaurant employees at large – about 12,000 people)• Planned all executive in-house and offsite meetings • Planned and managed annual company-wide Conference including venue negotiations, travel, accommodations, meeting production, party planning and budget management coming in at or under budget 11 years running• Created and distributed wide range of in-house communications • Developed and maintained processes for office management• Prepared, maintained and distributed meeting agendas and minutes• Accurately planned all Executive travel itineraries including both commercial and private air travel• Expediently prepared and filed all top executive expense reports and audited VP and Regional VP expense reports• Discreetly handled all confidential information.• Compiled and bound all Bonefish Grill reports for Bloomin’ Brand Board of Director’s meetings (quarterly); all Bonefish Grill reports for weekly “Bloomin’ Brand Executive Committee” meetings attended by all C-officers and concept Presidents.• Acted as point of contact for all Executive candidates• Addressed all escalated customer service inquiries