Nancy Foygel Email & Phone Number

United States

• Implement Oracle HCM Cloud solutions for multiple clients, including requirements gathering, design, configuration, testing, and deployment.• Conduct workshops with clients to understand their requirements and provide guidance on best practices for implementing HCM Cloud solutions.• Configure functional implementation across multiple modules such as Talent Management, Learning, Compensation, ORC, Core HR, and Guided Learning to meet customer requirements.• Design and develop custom workflows, reports, and interfaces to meet clients’ business requirements.• Leverage workflow, collaboration, and social networking technologies to enhance our product portfolio.• Utilize change management principles for communication and training to ensure a seamless product adoption. Develop trainingcontent and process flows using Microsoft Visio to drive adaptation.• Develop testing scenarios, test scripts. Lead unit integration and user acceptance testing.• Conduct end-user training sessions and provide post-implementation support to clients.

New York, United States

• Lead implementation of knowledge management through the design of the knowledge base content library. Work across multiple modules within Oracle HCM Cloud to develop proper technical documentation and knowledge base artifacts. Consult business areas across all modules on best practice to create a knowledge base infrastructure of support for end user.• Collaborate with implementation teams and stakeholders to identify high-impact training and communication opportunities. Lead team members to execute training and communication plans.• Manage multi-level projects for HR initiatives and technology implementations by designing and executing training/communication plans to facilitate technology adaptation.• Train stakeholders on new technology implementations by creating and providing resources such as in system guided learning, job aids, training videos, and knowledge base artifacts. • Facilitate training sessions through WebEx, Zoom, Microsoft Teams, and Live Conferences to deliver content and engage audiences via polling, gamification and live surveys.• Research gaps in end user knowledge to improve user experience, provide just in time training, and support the customer. • Analyze results of training, communication, and knowledge content through survey assessments and key analytics from Help center to identify trends and lessons learned for future projects. Advice management of results and recommended next steps.

Greater New York City Area

• Completed eLearning for Oracle University - Oracle HCM Cloud: Human Resources Help Desk.• Organized and prepared HR service delivery workshop sessions.Researched HR materials to support seamless Oracle HCM cloud conversion.• Operated as a Business Analyst, creating process maps and knowledge support.• Developed the standard operating procedures for the HR Service Center to use for onboarding and transitioning to Oracle HCM Cloud.

• Handled the bookkeeping for the office by analyzing accounts payable, accounts receivable, invoicing, consolidation, and variance reports• Successfully managed phone calls to connect customers with drivers• Constructed marketing materials for the company by creating brochures and business cards to increase revenue.

• Pioneered new accounts to maintain a growing customer base• Provided strong customer service by responding to telephone inquiries, resolving customer complaints, and ensuring customers received exactly what they were looking for

• Helped transfer client documents to an online database• Served as an assistant to the CEO, helping her schedule meetings, keep track of operating expenses, and compare monthly insurance premiums from different companies

• Managed a team of five employees by delegating tasks, resolving customer complaints, and training new employees• Kept a record of daily revenue and expenses in Excel prepare for weekly bank deposits• Analyzed the use of products and reported surpluses or shortages to upper management

Bachelor'S Degree, Biology

Activities and Societies: Alpha Gamma Delta - Purchasing Chair; Doctors Without Boarders - Volunteer

Education record