Nancy González Email & Phone Number
Who is Nancy González? Overview
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Nancy González is listed as Lead Web Developer at Go Online Now, a with 3 employees, based in Panamá, Panama. AeroLeads shows a matched LinkedIn profile for Nancy González.
Nancy González previously worked as Digital Content Coordinator / Online Support Manager at Samsung Electronics and E-commerce Designer / Coordinator at Sonder Design Ltd. Nancy González holds Software Development Degree, Computer Software Engineering from Universidad Tecnológica De Panamá.
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About Nancy González
I'm a seasoned professional with over 3 years of experience in Web and E-commerce design and UX/UI, coupled with nearly 2 years in customer experience management within a multinational setting. My passion for creating seamless digital experiences is fueled by a deep understanding of design thinking principles and a commitment to putting users at the forefront of every project.With a Master's degree in Computer Science, specializing in virtualization, I bring a strong technical background to my work, allowing me to bridge the gap between design and development seamlessly. My journey in the customer experience field has equipped me with invaluable insights into user behavior and preferences, empowering me to craft UX/UI solutions that not only meet but exceed customer expectations.
Nancy González's current company
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Nancy González work experience
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Digital Content Coordinator / Online Support Manager
- Content Management with CMS: Manage and organize digital content for Samsung LATAM’s support site using Adobe Experience Manager (AEM), a leading content management system, to ensure consistency and alignment with regional marketing objectives.- Customer Satisfaction Analysis: Track and analyze customer satisfaction using the Help Content Resolution (HCR) KPI, measuring the effectiveness of support content in meeting user needs.- Performance Analytics: Utilize Microsoft Clarity for in-depth analysis of user behavior and engagement, generating reports to enhance content relevance and user experience.- Content Calendar Coordination: Develop and oversee a detailed content calendar to ensure timely updates that align with Samsung’s digital marketing strategy.- Cross-Platform Content Distribution: Coordinate the distribution of support content across multiple digital channels, maximizing customer engagement throughout Latin America and the Caribbean.
E-Commerce Designer / Coordinator
-Translate requirements and mock-ups into fully functioning solutions.-Modify and update existing sites to implement new features and further improve UI/UX build.-Implement and debug third-party Shopify apps.-Set up and configure Shopify accounts.
E-Commerce Coordinator
-Ability to build, launch and maintain Shopify stores.-Proficient in CSS and HTML.-Integrate various components of a business with their Shopify store.-Test and monitor the performance of a store on a regular basis.-Build modern, interactive e-commerce stores using HTML5, CSS3, JavaScript, liquid language for Shopify platform and UI frameworks.
Web Designer
-Coding web sites to adhere to designs supporting internal business requirements or external customers.-Meeting with clients to discuss website design and function.-Designing and building the website front-end.-Creating the website architecture.-Ability to manage multiple projects and deliverables simultaneously.-Conducting WordPress training with the client.
Auxiliar Administrativo
During my first years of study I had the opportunity to work part-time as an administrative assistant, my functions were to insert accounting data into the ERP system, as well as to attend to staff and clients by telephone and in person, at the same time coordinating meetings with various suppliers or clients. As well as doing the biweekly accounting adjustment.
Nancy González education
Software Development Degree, Computer Software Engineering
Master'S Degree, Computer Programming
Docencia En Educación Media (Diversificada), Education
Master'S Degree, Education
Frequently asked questions about Nancy González
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What company does Nancy González work for?
Nancy González works for Go Online Now.
What is Nancy González's role at Go Online Now?
Nancy González is listed as Lead Web Developer at Go Online Now.
Where is Nancy González based?
Nancy González is based in Panamá, Panama while working with Go Online Now.
What companies has Nancy González worked for?
Nancy González has worked for Go Online Now, Samsung Electronics, Sonder Design Ltd, Hakol, and Gueland S.A.
How can I contact Nancy González?
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What schools did Nancy González attend?
Nancy González holds Software Development Degree, Computer Software Engineering from Universidad Tecnológica De Panamá.
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