Nancy Good Email & Phone Number

Hartford, Ct, Us

New Haven, Ct, Us

Middleton, Wi, Us

Broad responsibility for designing and implementing enterprise solutions to automate business and IT processes. Balancing innovation with cultural, operational, and financial realities.Leading the Digital Technology team to consolidate technologies across the company for efficiency, cost savings, and modernization. Some of the Digital team's efforts will result in a new Agent Portal, migrating all ImageRight business interactions to Box, automating most digital signatures to AdobeSign, and automating the IT self-service solution.

Hartford, Connecticut, Us

Architect Advisor, Office of the CTO, Technology Lifecycle ManagementPartnered with business teams to provide architectural guidance and advisory services.Led a technology lifecycle management effort that designed a cross-functional technology asset tracking program to identify and inventory all software and hardware assets. Identified the business and IT benefits for the program as well as the details and steps necessary for implementation.Researched internal and external product solutions to meet business requirements.Identified and mitigated risks related to product solutions. Partnered with teams across the enterprise on solution integrations and details in support of business teams.

Indianapolis, Indiana, Us

Responsible for leading the Enterprise Test Data Management Strategy department. Created the test data maturity model and key performance indicators for all departments to ensure consistency across systems. - Designed the data architecture for IngenioRX (new pharmacy product developed by CVS & Anthem), which identified gaps in integration of dependent systems between the two companies’ systems.- Wrote an animator video for Anthem stakeholders to convey the complexities of data de-identification across large scale enterprise databases. - Designed the enterprise data masking strategic solution to eliminate data security risk in several systems by reducing the usage of production data in test.- Partnered with the Privacy office, Information Security, Cloud, and Data Governance organizations to create the test data management guidelines and standards to ensure data is managed, utilized according to HIPAA standards, and supports Agile DevOps teams.

Indianapolis, Indiana, Us

Responsible for leading a team of 80+ automation and manual testers who supported QA automation and service virtualization for API’s and microservices. - Implemented a strategy for digital test data management and database virtualization to decrease production performance issues caused by dynamic access to the oracle database.- Implemented continuous integration testing for all enterprise services, micro services, and APIs, which allowed automated testing of code and further support of DevOps.- Designed, built, and obtained funding for a marketing tool built from virtual services. The remote portal was used by marketing business to sell Anthem Insurance to potential National Accounts customers, giving them control of the data shown to the customer, and avoiding cost of creating/maintaining a duplicate portal.

Indianapolis, Indiana, Us

- Provided solution design support of all Small System Change Requests for the Customer Systems Department - Brought together cross-functional teams across the company to ensure all teams participated and contributed to the architectural solutions. - Managed a $10-$15 million budget, responsible for finding efficiencies to decrease the actual spend from previous years.

Indianapolis, Indiana, Us

- Created the enterprise performance engineering strategy for WellPoint, which created the process for measuring, tracking, and improving system performance of WellPoint’s key business systems. - Managed the department budget from a hardware and software maintenance perspective as well as resource labor costs of over $5 million annually.

Hartford, Connecticut, Us

- Defined the long-term strategy for integrating applications across projects, applications, and domain boundaries at an enterprise release level. Through the initial implementation of the strategy realized 150% reduction in production defects, 50% reduction in system test defects, and program ROI exceeding 500%.- Managed the integration of all applications within 100+ projects and a budget of approximately 3.5 million dollars annually. - Managed 17 individual contributors across three states in addition to 5 off-shore consultants in India. Roles included Integration Architects and Integration engineers.- Lead a team to create an enterprise solution (system and database) to define and track all interfaces involved in a given business solution as well as end to end solution diagrams to be reused for future deliverables.- Lead a team to create an enterprise view dashboard for Senior Management to determine at a glance the health of a project or application to determine readiness for production.- Reduced project expenses through the implementation of the strategy by over 4 million dollars year to date (07).- Documented a playbook of the integration process to allow reuse and repeatability.

Hartford, Connecticut, Us

- Set the strategic direction and created the Technology Roadmap for the Member Domain. - Provided architectural direction to senior leadership for mergers and acquisitions. - Documented, prioritized, and sized the gaps between the current architecture versus the end state related to the Member Domain Architectural Blueprint.- Proposed new projects and requested funding to ensure Aetna could support future membership growth as well as a more strategic Service Oriented Architecture to allow the exposure of real time enrollment/member maintenance web services.

Hartford, Connecticut, Us

- Completed application design for several applications; Aetna Membership Reporting System (AMRS), which is a Crystal Reports and J2EE application and the Member Enrollment Administration (MEA) application for the first release of the Strategic Systems Program (SSP). Worked directly with off-shore team to implement the design of the application. - Designed the Member Enrollment Application to utilize an existing user interface yet modernized the application to support a future service-oriented architecture and a more scalable design. The design replaced an IDMS database with a DB2 database. - Designed reusable enterprise services to support a service registration, locator, and logging requirement.