Nancy G.

Nancy G. Email and Phone Number

Program Manager @ Acxiom
Nancy G.'s Location
Louisville, Kentucky, United States, United States
About Nancy G.

I am a results-oriented digital project manager professional with over 20 years experience providing high quality solutions for B2B/B2C initiatives across industry verticals. Responsibilities include project planning, scope identification, budget/financial tracking, resource planning, risk management, deployment and production support while working with cross-functional project teams in order to successfully meet business goals. Key responsibilities include:> Collaborates with the project team to identify strategies and solutions that will best meet the client’s needs within established constraint;> Works with account team as well as any and all members of assigned project team to estimate costs and timing for tasks such as project strategy, functional design, content strategy and visual design by utilizing established estimating process and tools;> Works with internal and external cross-functional team members to ensure all needed assets, resources, costs and deadlines are identified and managed in order to successfully meet organizational expectations and project goals;> Actively participates in all project activities, collaborating on the content and presentation of key client deliverables as required ensuring relevancy, strategy, quality and timelines;> Communicates and drives acceptance of project deadlines, milestones, and dependencies;> Actively tracks project status, progress, risks and issues; > Manages scope change process;> Communicates roles and responsibilities to team members and clients;> Mentors project managers to strengthen the bench and to help develop team members skills and knowledge. I can help you with:> web project management> creative project management> content management (CMS)> online project management> digital project management> IT project management> Adobe Products (AA, AAM, Campaign, AT, AEM) project implementation/management

Nancy G.'s Current Company Details
Acxiom

Acxiom

View
Program Manager
Nancy G. Work Experience Details
  • Acxiom
    Program Manager
    Acxiom Jun 2024 - Present
    Conway, Arkansas, Us
    (Client: Citi)Managing the Content Factory Program cross-functional team, consisting of onshore Acxiom business analysts, offshore Adobe developers and testers. Responsible for planning the AEM work to consolidate Citi’s content operations to enable Citi to deliver and update omni-channel campaign content more efficiently. Create and manage the AEM integrated project plan and manage development sprints and communication with the Acxiom Steering Committee and with Citi Senior Leadership. Serve as the daily point of contact for the status of the Content Factory deliverables, action items, risks, issues, dependencies.
  • Rh
    Senior Project Manager
    Rh Feb 2024 - Apr 2024
    Corte Madera, Ca, Us
    Managed the Adobe Experience Manager cross-functional team, consisting of 15 onshore / offshore developers, quality assurance testers and content authors. Responsible for supporting content updates on North American and European websites. Utilized AEM to update site content and introduce new marketing initiatives through Adobe Target. Planned development sprints, balanced development resources across sprints and managed team annual budget while ensuring on time delivery of scheduled site updates. Supported the expansion into the EU through custom development of EU gallery pages in the country's native languages. Worked with the creative asset teams to facilitate the accurate translation of site content into supported languages.
  • Main Digital
    Senior Associate
    Main Digital Aug 2020 - Jan 2024
    Mclean, Virginia, Us
    (Client: Ciena)CMS Migration Project: Supported the strategy, design, and delivery of project management capabilities for an implementation of CMS platform (Squiz Matrix) for Ciena. Partnered with senior client leadership throughout the planning and execution of engagements and served as a liaison to the client team to develop and complete project management deliverables. Specific responsibilities included: Created and managed the end-to-end CMS migration project plan; managed day-to-day budgeting, task assignments, and communication with internal teams and the client; guided an interdisciplinary team (designers, developers, analysts) on Agile and Scrum practices; served as the daily point of contact for the status of web migration deliverables, action items, risks, issues, dependenciesWebsite Redesign Project: Managed a cross-functional project team tasked with the redesign of the existing Ciena website. Assisted the Web Team in documenting requirements to help the development team prepare estimates and delivery timelines. Developed the integrated project plan, outlined the project dependencies, and managed the delivery of project tasks. Provided regular updates to senior leadership (CMO, Web Team Director, Creative Director) on project timeline and resource allocation. Supported multiple workstreams including Development, Content Management, User Experience and Creative for the completion of major project milestones. Worked with the design team to incorporate new site content or changes to existing site content within the new site design. Collaborated with the Ciena Web, Content, Social, Email Marketing, Product Portfolio, Corporate Comms and Sales team members.
  • Adobe
    Project Management Consultant
    Adobe Oct 2016 - Aug 2020
    San Jose, Ca, Us
    Projects Completed for: ViacomCBS; Altice USA; Southwest Airlines; 3M; HD Supply Facilities; TIAA; Bayer Crop Sciences; ServiceNow; Morgan Stanley; Citizens Bank; Newsmax; MetLife; RR Donnelley; Pabst Brewing Company; Sirius XM; Caesars; RJ Reynolds; Altice Mobile; McAfee; Amazon Payments; Publicis; Save the Children; The Northern Trust; American ExpressManaged the project delivery team on a day-to-day basis, maintained the project plan, and maintained the delivery process to keep the Analytics, AEM, Audience Manager, Campaign or Target projects on track (deliverables, milestones, resources and project budgets, with entire project portfolio totaling over $9M).Maintained regular and appropriate communication with customer teams and internal teams at multiple organizational levels (from engineering teams to C-level executives). Continually managed customer expectations, managed scope, and identified/mitigated risks.Achieved customer satisfaction through successful delivery of defined scope and successful realization of key business objectives and metrics.
  • Epsilon
    Lead Technical Project Manager
    Epsilon May 2015 - Oct 2016
    Irving, Texas, Us
    January, 2016 - October, 2016: Client: GM Financial, Dallas, TXLed and managed the implementation of Adobe AEM as part of a GM Financial website redesign project ($1.4M project budget). Managed the Discovery Phase production of the Business Rationale (CBA) document, the Executive Presentation document and contributed to the creation of a Current State Assessment and a Future State Recommendation / Project Roadmap document. Worked with the client to define the project SOW, developed associated project plans and managed project budgets to ensure profitability objectives are achieved*************************************************************************June, 2015 - December, 2015: Client: Citibank, Dallas, TXLed and managed a technical HP TeamSite development team tasked with the successful implementation of HP TeamSite CMS for Citi Global Rewards. The project included a targeted implementation over multiple phases (average phase duration of 3-4 months) and a total budget over $3M. Actively facilitated between the CMS developers, the Epsilon platform teams and the client to define functional requirements and to manage the phase delivery to these specifications. Responsible for estimating the specific work in each phase and managing resource allocations to plan.
  • Rauxa
    Senior Project Manager
    Rauxa Jul 2014 - Apr 2015
    Irvine, California, Us
    Led and managed the successful delivery of web development projects, working directly with clients to implement eCommerce B2B/B2C solutions. My primary focus was to support Sitecore and Adobe AEM implementations as part of website redesign projects ($450,000 - $1.1M project budgets, average duration 7 months to 1 year). Managed complex, multi-phased projects while collaborating with cross-functional creative and development teams to deliver integrated digital solutions. Defined project approach, developed associated project plans and managed project budgets to ensure profitability objectives were met.
  • Sears
    Project Manager Ii (Consultant)
    Sears Sep 2013 - Jul 2014
    Chicago, Il, Us
    Worked with the User Experience team, Business and Engineering stakeholders to help meet business objectives that supported the Sears and Kmart brands by providing an intuitive, informative and outstanding user experience. The specific business units I supported included: Online Business Unit; Mobile; Parts Direct.Managed project estimates, scope, resources and timelines, revising as appropriate to meet changing business needs and requirements. Created detailed project work plans, allocated resources to tasks and manages all operational aspects of projects and scope. Facilitated, tracked and monitored projects, activities, milestones, timelines and deliverables.
  • Sapientnitro
    Manager, Program Management
    Sapientnitro Apr 2012 - May 2013
    Boston, Ma, Us
    (Completed Projects For: Hyatt, Illinois Lottery, Sonepar US)Led and managed creative project teams working on eCommerce B2C (Hyatt, Illinois Lottery) and B2B (Sonepar) digital marketing web projects. Created integrated project plans, SOWs and estimation tools as well as managed the creative team to deliver the wireframes, content and visual design files on time and on/under budget ($250,000 - $4M budgets; average project duration was 2-6 months). Collaborated with both on-shore and offshore development teams in the testing and implementation of the Adobe CQ into production for the target deployment dates.
  • Sapientnitro
    Kellogg'S North America Producer
    Sapientnitro Nov 2011 - Apr 2012
    Boston, Ma, Us
    Provided creative project management for six (of 15 total) of Kellogg’s international, digital agencies as part of a managed service account. These digital marketing initiatives focused on the introduction of new or updated products through product specific websites, mobile and tablet applications, or through social media promotions.Managed a total of 33 complex, interactive digital marketing projects and Adobe CQ implementations. The average project duration was 3-6 months with an average budget of $250,000 to $2M. Regularly engaged with Kellogg’s Senior Digital Marketing and IT leaders, Sapient’s offshore Technical Team and the cross-functional Executive Leadership Team to ensure the creative solution addressed Kellogg's online marketing requirements and met the target deployment date.
  • Manifest
    Project Director (Account Team: Allstate)
    Manifest Apr 2010 - Aug 2011
    New York, Ny, Us
    Led a cross-functional web project team of User Experience Architects, Visual Designers and Content Strategists in a multi-year, $18M eCommerce project designed to improve the Allstate B2C online purchase experience and to increase online sales for their Auto and Property products.Managed a collaborative project team of eCommerce, Interactive Marketing Project Managers in the development of new Allstate marketing initiatives within the existing B2C online quoting tool. Coordinated the on-time delivery of Visual Design, Content and User Experience creative files to improve the use of Auto, Motorcycle and Property online B2C tools.
  • Bmo Harris Bank
    It Project Manager (Consultant)
    Bmo Harris Bank Dec 2008 - Apr 2010
    Chicago, Illinois, Us
    Managed the Servicing & Customer Experience Workstream as part of the Harris Online Banking Platform Replacement Project. This workstream included all customer-facing and bank operations areas including Marketing/Communication, Training and Measurement, with a total workstream budget of $9.6M.Led 40 cross-functional subject matter experts and 4 consultant team members (1 Project Manager and 3 Business Analysts) to ensure the timely completion of project deliverables. Provided leadership on the project plan, coaching to the team members and guidance in the areas of operating procedures, organizational impacts and business process documentation.
  • Gallagher
    Project Manager (Consultant)
    Gallagher Jul 2007 - Nov 2008
    Rolling Meadows, Il, Us
    Participated as the South Central Region Project Manager for an enterprise SharePoint solution implementation at Arthur J. Gallagher, an international Property & Casualty Insurance broker. The project goal was to reduce branch personnel time spent creating and managing paper files by 50%. Created branch-specific project plans for six offices in Texas, while working with corporate IT and the SharePoint development resources to complete each deployment on schedule. Acted as the main contact for all document management users in the region, providing onsite training and post-deployment production support.
  • Cna Insurance
    Solutions Lead
    Cna Insurance Jun 2005 - Jun 2007
    Chicago, Illinois, Us
    Served as the IT project manager for several internal ecommerce projects requested by Property & Casualty business units (Worldwide Operations, Middle Market Property, and Middle Market Risk Management). Projects range in length from 6-12 months with budgets ranging from $50,000 to $150,000.Acted as the primary project team liaison for the business, working with the Application Development Manager and the Project Management Office to plan and manage the project work and the project resources.
  • Cna Insurance
    Business Project Manager
    Cna Insurance Feb 2005 - Jun 2007
    Chicago, Illinois, Us
    Served as the IT project manager for several internal projects requested by Property & Casualty business units (Worldwide Operations, Middle Market Property, and Middle Market Risk Management). Projects range in length from 6-12 months with budgets ranging from $50,000 to $500,000.Acted as the primary project team liaison for the business, working with the Application Development Manager and the Project Management Office to plan and manage the project work and the project resources.
  • Cna Insurance
    Europe Swat Team Member, London
    Cna Insurance Jan 2005 - Sep 2005
    Chicago, Illinois, Us
    Selected to serve on a focused initiative headquartered in the London office working to improve Underwriter business process efficiencies. The goals of the project were to reduce the manual underwriting processes in place throughout CNA’s European offices and increase the productivity of the Underwriters by 20%. The project ROI was approximately $2,000,000 (USD).Managed the Casualty component of the new online portal, gathering requirements and communicating those requirements to the off-shore development team. Participated in unit testing as the development group completed the online portal.
  • Cna Insurance
    Six Sigma Black Belt
    Cna Insurance Feb 2003 - Feb 2005
    Chicago, Illinois, Us
    Managed project teams within several business units (Risk Management, Worldwide Operations and Global Specialty Claim) focused on improving existing business processes using the Six Sigma Process Improvement Methodology. Projects ranged in length from 2-4 months in duration with an average ROI of $150,000 per project.
  • Cna Insurance
    Business Project Manager
    Cna Insurance Dec 2000 - Feb 2003
    Chicago, Illinois, Us
    Led an internal Process/Training Team (seven Senior Business Project Consultants and one Business Project Consultant) working to deliver Package and Umbrella policies on CNA Central, an eCommerce site created to support online policy processing for CNA Small Business Agents. The goal of the online project was to decrease the time the agents waited for premium indication on these products and to increase product utilization by 20%. Our online project team deliverables included gathering and writing product requirements, conducting organizational impact analysis, developing 5 new online product tutorials, updating existing online training materials (PDFs, FAQs) and delivering meaningful training to all internal users supporting the agents or supporting CNA Central.
  • Access Global Financial Corp.
    Vice President, Customer Care
    Access Global Financial Corp. Mar 1998 - Jul 1999
    Designed a call center for a new online bank, headquartered in Chicago. Key responsibilities included the recruitment, hiring and training of 10 customer support team members, installation and integration of the call center and bank operations systems and the physical, architectural design of the center. Created the bank operations system requirements and participated in the system selection, integration testing and the development of customer support training documentation.

Nancy G. Skills

Cross Functional Team Leadership Management Strategy Business Analysis Leadership Program Management Project Management E Commerce Integration Business Process Improvement Crm Business Process User Experience Sdlc Sharepoint Process Improvement Vendor Management Digital Marketing Analytics Project Planning Strategic Planning Training Agile Methodologies Mobile Devices Requirements Gathering Team Leadership Integrated Marketing Team Building Software Development Testing Pmp Change Management Enterprise Software Software Project Management Budgets Business Intelligence Online Marketing Visio Analysis Project Delivery Product Management Pmo Risk Management Agile Project Management Project Portfolio Management Six Sigma It Strategy Requirements Analysis Software Documentation Erp

Nancy G. Education Details

  • University Of Kentucky
    University Of Kentucky
    Journalism (General Editorial Sequence)

Frequently Asked Questions about Nancy G.

What company does Nancy G. work for?

Nancy G. works for Acxiom

What is Nancy G.'s role at the current company?

Nancy G.'s current role is Program Manager.

What is Nancy G.'s email address?

Nancy G.'s email address is na****@****obe.com

What is Nancy G.'s direct phone number?

Nancy G.'s direct phone number is +146926*****

What schools did Nancy G. attend?

Nancy G. attended University Of Kentucky.

What skills is Nancy G. known for?

Nancy G. has skills like Cross Functional Team Leadership, Management, Strategy, Business Analysis, Leadership, Program Management, Project Management, E Commerce, Integration, Business Process Improvement, Crm, Business Process.

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