Nancy G. Email & Phone Number

✦Spearheaded efficient and accurate record-keeping by posting attendance data for computer entry, ensuring the seamless maintenance of files, forms, cards, and records.✦Elevated communication and organizational effectiveness, maintaining an increase in responsiveness through the provision of diverse information and clerical assistance, fostering frequent and responsible contact with students, staff, and the general public.✦Demonstrated exceptional multitasking abilities, issuing passes, dismissal cards, and re-admits to students and parents, yielding a significant improvement in office workflow and creating a well-organized environment.✦Implemented proactive measures to address student and parent needs, significantly improving customer service and satisfaction within the office setting.

Irvine, California, United States

✦Managed inbound calls and chat interactions spanning from pre-application through funding, demonstrating excellent communication skills and ensuring a seamless customer experience.✦Initiated and managed a targeted pre-application outbound lead generation campaign, conducting over 500 calls, which significantly boosted applications to Home Advisors,✦Responded promptly to incoming written communications through email and live chat channels, showcasing efficient multitasking and adeptness in written customer interaction.

✦Instructed students from preschool through the 8th grade in a diverse range of subjects, including dual immersion classrooms, achieving a substantial student engagement rate and exceeding academic benchmarks.✦Served as an "on-call" substitute, accepting teaching assignments delivered either on the previous night or the morning of the class, demonstrating adaptability and readiness to step into teaching roles at short notice.✦Adapted seamlessly to a variety of subjects, grade levels, and teaching styles, ensuring a smooth flow of classroom instruction without interrupting the lesson plan schedule.✦Maintained a commitment to handling classroom instruction in accordance with the school's policies, goals, and objectives, ensuring a cohesive and structured learning environment for students.

✦Collaborated with a short-staffed project team, contributing to the management of both Commercial and Industrial Projects, ensuring seamless workflow and successful project completion.✦Took ownership of the project sales function, overseeing customer and vendor relations, quality control, level of service, and continuous improvement initiatives.✦Acquired in-depth operational knowledge of supplier product offerings, enabling the provision of effective after-sales technical support to clients and fostering long-term customer satisfaction.

Bachelor'S Degree, Ba, International Commerce, With A Minor In Spanish

Activities and Societies: Camac, MSA,Just4Water✦Coursework: Money & Banking, Microeconomic Theory, International Trade Policy, Principle.

Bachelor Of Business Administration - Bba