- Manage appointment bookings, walk-ins, and coordinated schedules with the car wash and detailing teams.- Handle customer inquiries via phone and email, addressing questions, resolving complaints, and ensuring customer satisfaction.- Process transactions including cash, credit card, and mobile payments; issued receipts, managed refunds, and maintained accurate sales records.- Promote additional services such as detailing, waxing, and membership packages to boost customer engagement and sales.- Keep accurate customer records, service history, and appointment schedules using computerized systems.

- Greeted customers, answer questions, and assist with finding products. Address any issues or complaints in a professional manner.- Operated the cash register, handle cash, credit, and debit transactions accurately. Bag items and ensure customers receive their correct change and receipts.- Track inventory levels, assist with ordering and receiving shipments, and help manage stock levels to prevent shortages or overstock.- Follow health and safety regulations, including proper handling of food products and compliance with store policies.

- Engaged with customers, ensuring a pleasant and relaxing environment. - Delivered exceptional customer service, enhancing the overall customer experience and ensuring high levels of satisfaction.- Managed daily operations, including scheduling appointments, processing payments, and handling customer inquiries and complaints.- Implemented feedback mechanisms, gathering and analyzing customer feedback to identify areas forimprovement.

- Provided frontline support to customers, addressing inquiries, concerns, and requests promptly and professionally via phone, email, or chat.- Assisted customers with product information, order status, account inquiries, and troubleshooting.- Investigated and resolved customer complaints or issues regarding product quality, shipping delays, billing discrepancies, etc., escalating complex issues to higher management when necessary.