Nancy Kinsman Email & Phone Number
Who is Nancy Kinsman? Overview
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Nancy Kinsman is listed as Administrator De Pere and Marathon Branches at Miller-Bradford & Risberg, Inc., a company with 84 employees, based in Green Bay, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Nancy Kinsman.
Nancy Kinsman previously worked as US Customer Service Leader at Nielseniq and North American Customer Care Leader at Nielseniq.
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About Nancy Kinsman
Passionate customer success manager seeking a hands-on client engaged role so I can get back to doing what I am excited about, delighting customers!I have a proven track record of fostering collaborative relationships and enhancing support processes across operations, customer success and support. Proficient in onboarding clients to new platforms and functionality, ensuring they are enabled for success and broad adoption. Skilled at collaborating across all organizational levels to enhance service quality, speed, and consistency, resulting in high satisfaction, client retention and contract growth. Adept at uncovering new opportunities to create mutually beneficial solutions by cultivating a deep understanding of each client’s needs. I am also a passionate people leader experienced in building strong, motivated teams that keep the customer experience at top of mind while working on the front lines to solve problems throughout all stages of the client life cycle.Core Strengths:► Client Relationship Management► Process Design & Optimization► Customer Experience Management► Team Building & Development► Client Communication, Onboarding & Training
Nancy Kinsman's current company
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Nancy Kinsman work experience
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Us Customer Service Leader
Guided the evolution of the business’ global customer support strategy as a key member of the Global Customer Support leadership team, modernizing and standardizing internal processes while building strategic roadmaps alongside executive stakeholders. Cultivated a deep understanding of client needs to enhance the customer experience while driving the.
North American Customer Care Leader
Spearheaded the development of North America’s pilot Customer Care team, partnering with cross-functional leadership to address operational redundancies and streamlined customer support processes. Positioned the growing team as agents of organizational transformation, removing roadblocks to the client experience and internal efficiency.
Director Client Response Us
Built the digital-first Client Response team from the ground up, unifying the operations of two existing functions and establishing a new strategic vision centered on modernizing client-facing services. Owned the deployment of Salesforce’s CRM technology, significantly improving efficiency and engagement through an enhanced customer experience.
Associate Client Service Director - Coe
Created and implement a new client service model for Broker and SMB clients as a key leader of the company’s shared support center of excellence – guided the division’s evolution from a sole enterprise to a team of six, owning relationship management, user training, contract renewals, and customer support as clients’ single point of contact.
Client Service Manager
Strengthened the business relationship with top client P&G’s Market Measures organization, partnering with Nielsen’s Continuous Analytics team to address a wide range of technical, operational, and strategic roadblocks. Represented the client during strategic discussions with account teams and executive leadership, guiding the development and delivery of.
Operations/Custom Deliverables Manager
Optimized and maintained multiple custom retail measurement databases for Nielsen’s largest client account, leading a team of 20 across two sites to continually updated and refine system functionality to align with client needs. Liaised between client executives and Nielsen leadership to maximize delivery efficiency, quality, and client.
Previous Operations And Customer Service Roles Of Increasing Scope And Responsibility.
President
Colleagues at Miller-Bradford & Risberg, Inc.
Other employees you can reach at miller-bradford.com. View company contacts for 84 employees →
Jeff Sommer
Colleague at Miller-Bradford & Risberg, Inc.Houston, Texas, United States, United States
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Tom Klink Klink
Colleague at Miller-Bradford & Risberg, Inc.United States, United States
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Daryl Haack
Colleague at Miller-Bradford & Risberg, Inc.Sussex, Wisconsin, United States, United States
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AW
April Willoughby
Colleague at Miller-Bradford & Risberg, Inc.Rockford, Illinois, United States, United States
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JW
Jerry Worgull
Colleague at Miller-Bradford & Risberg, Inc.Sussex, Wisconsin, United States, United States
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DJ
Dan Jansen
Colleague at Miller-Bradford & Risberg, Inc.Waukesha, Wisconsin, United States, United States
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MR
Marci Rosine
Colleague at Miller-Bradford & Risberg, Inc.Sussex, Wisconsin, United States, United States
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RW
Richard Wamboldt
Colleague at Miller-Bradford & Risberg, Inc.United States, United States
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TH
Ted Haenggi
Colleague at Miller-Bradford & Risberg, Inc.Green Bay, Wisconsin Metropolitan Area, United States
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CS
Carl Scherbarth
Colleague at Miller-Bradford & Risberg, Inc.Oak Creek, Wisconsin, United States, United States
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Frequently asked questions about Nancy Kinsman
Quick answers generated from the profile data available on this page.
What company does Nancy Kinsman work for?
Nancy Kinsman works for Miller-Bradford & Risberg, Inc..
What is Nancy Kinsman's role at Miller-Bradford & Risberg, Inc.?
Nancy Kinsman is listed as Administrator De Pere and Marathon Branches at Miller-Bradford & Risberg, Inc..
Where is Nancy Kinsman based?
Nancy Kinsman is based in Green Bay, Wisconsin, United States while working with Miller-Bradford & Risberg, Inc..
What companies has Nancy Kinsman worked for?
Nancy Kinsman has worked for Miller-Bradford & Risberg, Inc., Nielseniq, and Synergy Soccer Club.
Who are Nancy Kinsman's colleagues at Miller-Bradford & Risberg, Inc.?
Nancy Kinsman's colleagues at Miller-Bradford & Risberg, Inc. include Jeff Sommer, Tom Klink Klink, Daryl Haack, April Willoughby, and Jerry Worgull.
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