Nancy L. Carlson Email & Phone Number

Lake County, IL

Foundation Program – OTC Process Lead – The OTC Process Lead is responsible for the overall planning and effectiveness of the OTC process team located in the US. The OTC team was a critical part of the Foundation Program charged with aggressively launching SAP; OTC back office capabilities to more than 110 business affiliate sites over an 18 month period..

Lake County, IL

-Project Manager, responsible for collecting and documenting technology used by Global Medical Affairs (GMA) Affiliates in 59 site locations. Working with GMA Operations, identified 12 key processes performed at the affiliates by the GMA Medical teams.-Collected information; reviewed synthesized and followed-up as required to obtain complete.

Gurnee, IL

• Mill Creek Consulting Services is a company that provides practical solutions. Short-term and long-term engagments. Services include:
• Executive Management problem solving
• Business processes optimization
• Merger, Acquisition, and Divesture expertise
• Program management
• Business and IT liaison & relationship management

Lake County, IL

Assist with planning the separation of Abbott Laboratories new company. Responsibilities include: -Coordinating capital Asset ownership and valuation; tracking and monitoring 3rd party license agreements for software and maintenance of installed applications in GIS/AE; -Identification of business process owners, project managers, SMEs, and IT resources.

Lake Forest, Illinois

• Partnered with business process owner for the Global Order-to-Cash process to evaluate and optimize global processes; resulted in a reduction in days outstanding.
• Obtained buy-in and support of C-level executives to replace suite of legacy systems with new technologies integrating with SAP; resulted in reduction in staff and transformation of commercial operations.

Lake Forest, IL

• Successfully managed integration of U.S. Commercial operations for acquisition of global specialty pharmaceutical company specializing in oncology products; moved center of commercial operations from New Jersey to Lake.
• Successfully launched Hospira.com (for day 1 operations); Hospira Home; and new CMS Reporting capabilities projects for independent healthcare company; resulted in termination of TSAs.

Abbott Park, IL

• Successfully automated sales team; delivered Seibel (SFA) in 12 weeks to support new product launch.
• Transformed Marketing and Sales Analytics by implementing tool sets delivering interactive reporting using Seibel Analytics, Informatica and Business Objects.
• Successfully managed integration and operational readiness of $60M acquisition representing a new line of business; resulted in successful day 1 operations.
• Reduced cycle time, increased rebate payments by implementing new EDI capabilities connecting wholesalers and distributors in the supply chain.

Abbott Park, IL

• Successfully deployed INet (validated serialized tracking and device management system); created software validation protocols for divisional compliance; including BOPs, guidelines and training; resulted in a.

Abbott Park, IL

• Established the first enterprise wide system development methodology, developed a PM Special Interest Group and became certified as a PMP in 1998.

Abbott Park, IL

• Transformed divisional Customer Service organization; implemented corporate customer service inquiry system; resulted in time and productivity efficiencies and reduction in customer service staff.

Abbott Park, IL

• Transitioned into IT, received more than 300 hours of technical training
• Developed and delivered new technology that was recognized in the ITIE fair
• Successfully automated inside sales; developed system to identify sales targets by products, provided sales scripts to provide sales calls in vacant sales territories; resulted in more sales of pharmaceutical products.

Mba, International Management

Activities and Societies: Included trip in 2007 to Asia, China, Thiland and Hong Kong as a management consultant Included trip in 2008 to.

Bachelor Of Arts, Management Information Systems, General

Associate Of Science Degree