Nancy Lei Email & Phone Number

New York, New York, United States

1. Evaluated chargebacks, claims, returns, shortages, and price adjustments. Providedsupporting documents and reconcile chargebacks. 2. Strengthened customer relations with phone communication, correspondence collection, cash flow, and monthly statements.3. Interfaced with factors on a daily basis.4. Posted daily activities5. Handled domestic accounts6. Worked around sales term 7. Evaluated chargebacks, claims, returns, shortages, and price adjustments. Providedsupporting documents and reconcile chargebacks.

New York, New York, United States

Performed accounts receivable operations including, but not limited to,1. Performed credit checks, created credit lines, and approved shipments.2. Created strong customer relations including phone communication, correspondence, collection, cash flow, and monthly statements.3. Deposited payments, posted daily activities, and processed C.O.D. Checks and credit card purchases.4. Managed domestic accounts and international accounts for invoicing freight, duty, taxes, and wire transfers.5. Instructed warehouse personnel for proper documentation, which included packing slips, pro-forma invoices and bills of lading for customs clearance.6. Worked with sales team regarding existing orders, increased business purchases, and payment status.7. Evaluated chargebacks, claims, returns, shortages and price adjustments. 8. Provided supporting documents and reconcile chargebacks.

New York, New York, United States

1. Verified daily cash flow to manage operations.2. Interfaced with banks and factors on a daily basis.3. Controlled accounts receivable, managed turnover and collections.4. Controlled accounts payable, and scheduled payments by priority.5. Worked around the sales term period to resolve chargeback issues using Excel Spreadsheets6. Used QuickBooks Pro to maintain and reconcile the general ledger accounts, bank statementsaccounts receivable and accounts payable.7. Prepared payroll, tracking hours, sick and vacation time, and commission payment for sale staff8. Prepared income tax, submitted form 1099 yearly filing and financial statements.

Fairfield, Nj

1. Performed accounts receivable and accounts payable2. Processed invoices and shipping documents.3. Posted entries, kept and organized records and filing systems.4. Dispensed daily shipping schedules to warehouse personnel.5. Performed reception and customer service.