Sales and Marketing Operations Executive | 2023 Graduate of SCTE Tuck Executive Leadership Program at Dartmouth | 2024 NAMIC Luminary Award Recipient.Proven track record in Sales Operations, Project and Program Management, and Outsourced Vendor Relationship Management.My extensive experience has equipped me with the strategic and tactical leadership skills necessary to drive substantial revenue growth and enhance customer experience.I specialize in root cause analysis, process improvement, and strategy implementation, consistently achieving results that mitigate churn and elevate overall performance. My commitment to excellence is reflected in my ability to develop and execute effective strategies that align with organizational goals.Core Skills:- Strategy Development & Execution- Project Management- Call Center Operations- Outsourced Vendor Management- Client Relationship Management- Process Improvements- Root Cause Analysis- Budget/P&L Management- Forecasting- Contract Negotiation- Reporting & AnalyticsI am passionate about leveraging my skills and experience to create impactful solutions that drive success in the fast-paced internet, mobile, and TV entertainment industry.
Listed skills include Vendor Management, Crm, Management, Call Centers, and 42 others.