Nancy M Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Incident Manager Experience (1+ year):- Led incident response efforts, resulting in a 25% reduction in mean time to resolution (MTTR) for critical incidents.- Developed and implemented incident management procedures in alignment with ITIL framework, ensuring streamlined operations.- Conducted post-incident reviews, identified root causes, and implemented preventive measures to mitigate risks and minimize recurrence.- Documentation and Reporting: Maintaining accurate records of incidents, responses, and resolutions.- Escalation Management: Knowing when and how to escalate incidents according to severity and impact.Network Engineer Experience (4 years):- Advanced Network Protocols: knowledge of routing protocols (OSPF, EIGRP, BGP) and switching protocols (STP, VLANs).- Network Upgrades & Expansion: Proven ability to plan and execute network upgrades, expansions, and migrations, ensuring minimal disruption to ongoing operations.- Wireless Networking: Configure and troubleshoot wireless networks including controllers, access points (Aruba access points (352 AP, 555 AP) and wireless security.- Network Monitoring and Management Tools: Proficiency in network monitoring tools such as SolarWinds, Nagios, Spectrum, CheckMK, Aruba Central, Cape Sensors.Use SNMP for device monitoring, alerting, and performance analysis.-Conducted network troubleshooting and diagnostics, resolving connectivity issues and minimizing downtime.- Documentation and Standards Compliance: Skilled in creating detailed network documentation including diagrams, IP schemes, device configurations, and SOPs for future reference and troubleshooting.Ensure compliance with industry standards (ITIL, ISO) in network operations.- Customer Service: Communication skills to interact with end-users and provide basic technical support.- Time Management and Prioritization: Manage multiple tasks effectively and prioritize based on urgency and impact. Meet SLAs for incident response and resolution.

Chennai, Tamil Nadu, India

- Network Troubleshooting: Proficient in identifying and resolving network issues swiftly, including connectivity problems, packet loss, and latency, ensuring minimal downtime.- Network Configuration: Skilled in configuring routers, switches, firewalls, and other network devices to maintain optimal performance and security.- LAN/WAN Setup & Maintenance: Experienced in designing, implementing, and maintaining Local Area Networks (LANs) and Wide Area Networks (WANs), ensuring seamless connectivity across locations.- Network Monitoring Tools: Proficient with monitoring tools such as Nagios, Spectrum, CheckMK to proactively monitor network performance, identify bottlenecks, and preempt potential failures.- TCP/IP, DNS, DHCP: Thorough understanding of TCP/IP protocols, DNS resolution, and DHCP configuration to ensure smooth data transmission and network accessibility.- Network Upgrades & Expansion: Proven ability to plan and execute network upgrades, expansions, and migrations, ensuring minimal disruption to ongoing operations.- Collaborative Team Player: Strong communication skills to collaborate with cross-functional teams, providing technical support, knowledge sharing, and training when necessary.- Adaptability & Learning Agility: Quick learner with the ability to adapt to new technologies, methodologies, and industry trends to enhance network performance and security.-Incident Response & Escalation: Efficient in managing network incidents, following established escalation procedures, and providing timely updates to stakeholders.- Network Audits & Compliance: Experience conducting network audits, vulnerability assessments, and ensuring compliance with regulatory requirements (e.g., GDPR, HIPAA).

Coimbatore, Tamil Nadu, India

Financial Analysis: Proficient in analyzing financial data to provide insights on company performance, trends, and areas for improvement. Skilled in creating financial models and reports to aid decision-making processes.Tax Preparation Assistance: Assisted in preparing tax returns for individuals and businesses, ensuring compliance with relevant tax laws and regulations. Familiar with tax software and documentation requirements.Audit Support: Provided valuable support during audit processes by organizing financial records, conducting reconciliations, and preparing audit schedules. Committed to maintaining accurate and transparent financial records.Regulatory Compliance: Knowledgeable in regulatory requirements related to accounting and finance. Implemented internal controls to ensure adherence to industry standards and legal guidelines.Financial Statement Analysis: Experienced in examining financial statements to evaluate company performance, identify trends, and assess financial health. Proficient in using ratios and metrics for insightful analysis.Research and Analysis: Demonstrated ability to conduct in-depth research on accounting principles, tax laws, and industry trends. Utilized findings to make informed recommendations and support decision-making.Attention to Detail: Meticulous in reviewing financial documents, identifying discrepancies, and ensuring accuracy in all tasks performed. Recognized for maintaining high-quality work standards.Team Collaboration: Effective team player with experience collaborating with cross-functional teams on projects and assignments. Strong interpersonal skills to foster positive working relationships.Professional Communication Skills: Clear and concise communicator, both verbally and in writing. Experienced in preparing financial reports, memos, and presentations for internal and external stakeholders.

Master Of Business Administration - Mba, Hr, 77

Bca, Computer Programming, Specific Applications, 73