Nancy Myers Email and Phone Number

Providing analytical and reporting services for Philips Healthcare's Customer Support and Solutions Center.

As a hands on technical Senior Business Data Analyst, was responsible for the corporate data quality improvement program for a medical malpractice insurance collective (Johns Hopkins, Yale New-Haven Hospital System, New York Presbyterian Hospitals of Columbia and Cornell Universities, and University of Rochester Medical Center.) Results included improvements in business intelligence accuracy, reduction in fraud, standardization of business terminology, and increased customer satisfaction.> Liaison between business stakeholders and technical staff.> Project management and documentation for data quality improvement initiatives.> Requirements management for translating business needs into system solutions. > Business process improvement and work flow analysis.> Data analysis, data quality assessment, data cleansing, and complex SQL query development.> Co-author of a tool for cleansing master data distributed across multiple systems.> Standardization and definition of business terminology through facilitated sessions with business analysts and business unit owners.> Creation and management of the business rules archives, conducting facilitated sessions with business analysts and business unit owners.> Assessment of upstream application projects to determine data warehouse impacts.> Communications (verbal and written) with technical staff, external clients, internal business unit owners and business analysts.> Testing and deployment support. Ongoing production support to end users.>> Technical Environment: SQL Server, Business Objects, CSC Riskmaster, T-SQL, SSIS, ERWin, GWI Help Desk, MS Office (Excel, MS Word, PowerPoint, MS Access, MS Project, Visio, Sharepoint)

Developed and documented business requirements and data governance for an SAP retail systems migration project, identifying business process work flows, business rules, areas of risk, and data quality assessment methods.> Liaison between business stakeholders and technical staff for the purpose of translating business needs into system solutions, including requirements elicitation, analysis, conflict arbitration, functional and technical specification, validation and traceability assurance.> Master data management design for products, in support of supply chain management of inventory, orders, warehousing, and distribution.> SAP installation project issue management. >> Technical Environment: SAP for Retail, SAP Solution Manager, MS Office (Excel, MS Word, PowerPoint, MS Access, MS Project, Visio)

Managed the data governance of eleven independent ERP systems distributed globally on four continents, integrated with a centralized data warehouse, supply chain planning system, and financial reporting system. Reduced data defects from over 30% to less than 1% within two years.> Liaison between business stakeholders and technical staff for the purpose of defining data quality metrics, reporting data quality status, and directing data quality improvement activities. > Data management activities, including metadata definition, data analysis, data profiling, data quality assessment, data mapping, data modeling, data cleansing, preparation of initial data loads, data integration, and complex SQL query development (ad-hoc information requests, sub-queries, complex joins, linked servers, stored procedures, triggers, views, constraints.) > Designer for data warehouse ETL improvements, to limit the introduction of data defects and to facilitate the detection and tracking of changes in data quality> Business process improvement initiatives, including: Data governance work flows; Customer master data and sales funnel management; Customer pricing administration; and discovering the negative impact of pricing policies on delivery costs (earning my Six Sigma Green Belt certification.)>> Technical Environment: SQL Server, Progress RDBMS, QAD Mfg/Pro, Adexa, Hyperion, Business Objects, Minitab, ERWin, MS Office (Excel, MS Word, PowerPoint, MS Access, MS Project, Visio)

Facilitated business process improvement and systems enhancements as a business intelligence developer, and as a liaison between business stakeholders and technical developers. Project manager for a successful installation of a 2TB Teradata data warehouse.> Data management activities for large scale ERP / supply chain system migrations, including data mapping/sourcing, data quality assessment, data cleansing, data interface design/development, data validation. > Work flow analysis and multi-platform data integration and analysis, resulting in diminished production downtime.>> Technical Environment: SAP, Oracle ERP, Oracle RDBMS, Sybase, EDI, Mercatur, Business Objects, LabMaestro LIMS, ADP, PeopleSoft HR, TSI Mercator EAI, UNIX Korn Shell, UNIX vi, MS Office (Excel, MS Word, PowerPoint, MS Access, MS Project, Visio)

Manufacturing execution systems (MES) implementation, including design, writing specifications and RFP, configuration, engineering data management, data integration, user training, and client support services. Systems included plant floor automation/controls, and their integration with business systems.>> Technical Environment: COGNOS, UNIX HP, UNIX AIX, VAX/VMS RDB, distributed control systems (DCS), programmable logic controllers (PLC), supervisory control and data acquisition systems (SCADA), Microsoft Wonderware MES, MS Office (Excel, MS Word, MS Access, Visio).

Manufacturing systems implementation, including programming for automation systems and engineering data management.

Project manager for the installation of a manufacturing ERP system.

Liaison between manufacturing business stakeholders and technical ERP systems support team.

Industrial engineering, management of product design documentation, and industrial process design documentation.