Nancy Tullar Email & Phone Number

Oversaw the day to day internal aspects of the top grossing sales rep’s accounts, including product sourcing, product documentation, special price quotes, order processing and confirmation, follow-up, expediting and problem solving.• Instrumental in increasing sales from $400,000 to over $2.3 Million (20%-25% annually) within an 8 year period.• Worked closely with credit department which included customer setup, collection calls, investigating and resolving invoicing disputes. • Collaborated with warehouse personnel to ensure stock orders were shipped quickly and economically. • Interacted with purchasing department – including calling vendors for pricing, placing customer direct ship orders, obtaining freight quotes and coordinating pickup, following up for shipping and tracking info, calling for invoices and handling pricing disputes. • Direct ship orders also involved working with the accounting department to ensure customers were being invoiced correctly and on a timely basis.• Provided spec sheets and product information to customers as required and also worked with the quality department to provide CofA’s or CofC’s.• Verified EDI orders for accuracy and confirmed ship dates to customer. The largest account in the division was managed via EDI.• Assisted in the growth and management of the Puerto Rican territory, including large pharmaceutical accounts. • Worked as a team reaching out to approximately 1000 House Accounts via telephone to maintain good customer relations and increase sales. Volunteered to make outbound calls for team members. • Performed as team lead for scientific products: chemicals, lab ware, processes.

Greater Pittsburgh Area

Qorpak (Lab Glassware, Packaging & Supplies) Interfaced closely with top grossing sales rep to develop and manage the territory. Position required knowledge of the scientific lab industry, including chemicals and lab ware; it also involved utilization of custom software programs for quoting and problem solving.• Made decisions regarding pricing, profitability, product choices and up-selling on a daily basis to achieve sales goals. • Helped increase the territory 20%-25% annually to become the division’s most profitable for 8 years in a row.• Assisted in the growth of the Puerto Rican and Latin American markets. • Ability to comprehend basic written Spanish as it pertains to the business. • Primary support person for international sales territory, which included Asian and European markets.• Supported up to 3 sales reps and helped to manage and develop their territories.• Mentored new hires to help bring them up to speed. Checked their work, monitored their business related phone calls and provided feedback as necessary.• Achieved order processing accuracy rate of 99.5%. • Performed as an ISO 9001-2000 internal auditor.• As primary administrator for the phone system, completed all programming, moves and changes.

Bs, Business / Hr Management

Associates Degree, Business / Accounting

Chemistry, Calculus & Physics Courses

Certificate, Public Speaking