Nancy Murray

Nancy Murray Email and Phone Number

Chief Experience Officer | Customer Journey Excellence @ Rewyndr
Nancy Murray's Location
Green Cove Springs, Florida, United States, United States
Nancy Murray's Contact Details

Nancy Murray personal email

n/a
About Nancy Murray

Project operations powerhouse and accomplished SAAS executive who provides thought leadership and strategic customer relationship excellence management on a global scale.I served as CEO for a a software expansion entity entity and was responsible for globalizing an ERP software brand (WorkBook, Inc.), a Europe/Denmark-based operations project management software company into the Americas and APAC. Led to a strategic acquisition by Deltek in 2017.Throughout my career, I have spearheaded organizational structure encompassing financial operations, services, sales, solutions engineering, customer success, go-to-market (GTM) strategy, global marketing, and product development deployment. I have also led merger and acquisition (M&A) integration enterprise teams.I build high-performance teams and served as D&I champion and speaker to promote diversity, collaboration, and inclusion.I graduated from Yale & IMD Global School of Management, and I continuously operate as a known industry thought leader who optrationalize with global scalability.Previous career life in Radio / Broadcast combined with hospitality, sports & travel leadership.WEEKEND WARRIOR:IRONMAN Triathlon distance, podium Half Ironman distance and Olympic races, 3-time USA Triathlon National Championship qualifier & four 4X qualified & finished the prestigious Boston Marathon. Grand Canyon Rim2Rim2Rim Crossing. Rowing athlete.NEXT EPIC-NESS: Climb Aconcagua in Mendoza Argentina.Board of Directors ~ WISE Pittsburgh

Nancy Murray's Current Company Details
Rewyndr

Rewyndr

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Chief Experience Officer | Customer Journey Excellence
Nancy Murray Work Experience Details
  • Rewyndr
    Chief Experience Officer
    Rewyndr Jul 2023 - Present
    Pittsburgh, Pennsylvania, Us
    Customer journey excellence deployment & professional services, helping customers Digitize the Doing™ with @Rewyndr®
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  • Comet Intelligence
    Principal
    Comet Intelligence Dec 2009 - Present
    C-Level operations, customer engagement & success Experience, solutions engineering and PMO project governance methodologies.Executive-level client advisory and influence, BPM, enterprise transformation. Customer & Guests engagement excellence, brand journey, platform assessment, cultural adaptation, localization and system architecture.Strategic planning, leading global project teams to deliver on key strategic initiatives. Consulting with global high-profile brands to optimize business operations, and leverage technology to perform and deliver effectively in their professional offerings. Developed LevelUp™: Agency flagship PMP maturity solution and blueprint development, remedy alignment for scaling and PMO implementation.Industry focus: Professional Services, Destination Marketing, Travel & Tourism, SAAS, Creative and Advertising Agencies.
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  • Deltek
    Managing Director Agency Operations Solutions
    Deltek Sep 2017 - Apr 2022
    Herndon, Va, Us
    Throughout my tenure, I served as a project, technology & operations thought leader to promote Deltek’s flagship ERP solutions that addressed PMO requirements for clients. Master strategic project management and team leadership.I championed “Women @ Deltek” initiative as a greater part of diversity and inclusion (D&I) empowerment action planning. • I led the integration strategy and directed the M&A integration team • Initiated, planned, designed a global sales enablement program focused on solutions engineering and project management with digital PM certifications for all new hires. • Identified sales optimization gaps and opportunities for the advertising industry globally. • Standardized framework and project baseline that became the industry reference.• Documented end-to-end sales personas, processes, industry 101 knowledge to deliver top-notch enablement program and have a direct impact on revenue growth potential. • Designed LevelUp: Industry-specific Project Management Office standard.• Thought leadership on how to leveraged technology for maximum growth despite COVID-related industry downturn.• Global Partner Network enablement project.• Critical role in software roadmaps and release processes post M&A.• Public speaking & thought leadership as a featured panelist.• Published contributor in leading industry publications.
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  • Workbook Software
    Ceo Workbook Inc.
    Workbook Software Feb 2016 - Apr 2022
    Herndon, Virginia, Us
    Imported a Europe-based SaaS ERP to the Americas as founding CEO and built the complete operations from the ground up. • US startup environment founder: Built operations, process development, coaching, solution engineering, sales, post-sales, growth strategy and performance tracking for a leading enterprise resource planning software• Executive leadership: Develop strategies, direction, customer-facing problem-solving, trailblazing leader, to influence adoption of emerging tech and automation to execute customer strategy• Developed LURE™: Published Strategic Customer Success Excellence model process, escalation, resolution, retention, satisfaction, and reference acquisition• Close of first US customers, and delivered differentiated client experiences and overall client impact• Customer advocacy: Cross-functional collaboration to drive priorities and impactful product enhancements as part of product roadmap development and prioritization processThe leading ERP / Portfolio / Project Management Suite: Integrated collaboration, SOW & best-in-class portfolio, program, project management, resource planning, CRM, pipeline + revenue forecasting, change request processing, risks control, estimating, billing + robust accounting module with multi-company/currency. and financial reporting. Fully integrated ERP Suite provided real-time project execution, monitoring & control analysis.WorkBook A/S: Global leading project management software headquartered in Copenhagen, Denmark with subsidiaries in The Americas & APAC.
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  • Workbook Software
    Coo North & South America
    Workbook Software 2013 - Feb 2016
    Herndon, Virginia, Us
    I imported and built this Denmark/Europe-based company from the ground up within the U.S. as its key representative for the Americas. Before its acquisition by Deltek, I aligned growth initiatives with the company’s profit goals and built partnerships with world-class ad agency networks, Fortune 500 companies, in-house marketing/communications, architect and engineering firms, and other project-driven enterprise constituents. • I drove rapid 250% year-over-year revenue growth leading to a corporate acquisition in a competitive space• Strategic Project: Built a complete operations framework for the leading ERP software suite, WorkBook, Inc.• Product development, enhancements and localization. • Recruit, train, retain and inspire teams to deliver project management excellence within specific organizational functions.
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  • Trigallery™
    Founder
    Trigallery™ 2011 - 2019
    Pittsburgh, Pennsylvania
    Launched the first Art for Endurance Athlete brand with an exclusive Kona partnership with Ironman Triathlon.
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  • Workamajig
    Senior Pm Operations Consultant
    Workamajig 2006 - 2009
    Anthem, Arizona, Us
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  • Boulders Resort & Spa Scottsdale, Curio Collection By Hilton
    Senior Director Public Relations
    Boulders Resort & Spa Scottsdale, Curio Collection By Hilton 2004 - 2006
    Carefree, Az, Us
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  • Summers Mccann, Inc.
    Managing Director Agency Ops
    Summers Mccann, Inc. 2002 - 2004
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  • Fairmont Hotels & Resorts
    Regional Director, Communications And Public Relations
    Fairmont Hotels & Resorts Aug 1999 - Sep 2002
    Dubai, Dubai, Ae
    Strategic destination marketing communications and public relations executive. Visit Québec and Canada Travel Tourism alliances. Strategic partnerships.
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  • Ville De Québec
    Vice President Of Sales
    Ville De Québec 1998 - 1999
    Québec, Qc, Ca
    Strategic alliances for ExpoCité.
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  • Radio X
    National Director Of Marketing & Project Management
    Radio X 1995 - 1998
    Fort Lauderdale, Florida, Us
    Broadcast / Radio. National marketing operations strategy, direction and oversight.
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Nancy Murray Skills

Integrated Marketing Marketing Communications Social Media Marketing Strategy Public Relations Social Media Marketing Brand Management Strategic Communications Leadership Brand Development Strategic Partnerships Creative Direction Event Management Marketing Entrepreneurship Media Relations Digital Strategy Corporate Communications Promotions Management Corporate Identity Creative Development Tourism Global Marketing Business Strategy Cross Functional Team Leadership Cross Cultural Communication Skills

Nancy Murray Education Details

  • Yale School Of Management
    Yale School Of Management
    Leading And Managing Globally
  • Imd
    Imd
    Leading And Managing Globally
  • University Of Quebec
    University Of Quebec
    International Marketing

Frequently Asked Questions about Nancy Murray

What company does Nancy Murray work for?

Nancy Murray works for Rewyndr

What is Nancy Murray's role at the current company?

Nancy Murray's current role is Chief Experience Officer | Customer Journey Excellence.

What is Nancy Murray's email address?

Nancy Murray's email address is na****@****tek.com

What is Nancy Murray's direct phone number?

Nancy Murray's direct phone number is +45702*****

What schools did Nancy Murray attend?

Nancy Murray attended Yale School Of Management, Imd, University Of Quebec.

What skills is Nancy Murray known for?

Nancy Murray has skills like Integrated Marketing, Marketing Communications, Social Media, Marketing Strategy, Public Relations, Social Media Marketing, Brand Management, Strategic Communications, Leadership, Brand Development, Strategic Partnerships, Creative Direction.

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