Nancy Prado Email & Phone Number

Gardena, CA

• Greeted Customers and employees in a friendly and courteous manner.
• Adhere to DOJ,IRS, and City/County Rules and Regulations
• Assisted the Human Resources Director in most aspects of the human Resources Department.
• Assisted The Controller and the Casino Manager as needed. All Departments heads such as Gaming,Cage,Maintenance, Food & Beverage, Housekeeping,Security and Surveillance
• Enforced safety policies and procedures.
• Pre-Screened applicants for employment

Las Vegas, Nevada

• Dealing poker in a friendly, effective and accurate manner.
• Ensure equipment is in working order, game protection and cleanliness of game.
• Determine winners and ensure payouts are quick and accurate.
• Dealing specified poker games such as; Flops games, Seven card stud games, lowball draw games, Chinese poker, Single Table Satellite, gaming regulations and company policies and procedures.

Rancho Cucamonga, California

• Information and referral for social services for the following Counties; San Bernardino County,Orange County, San Diego County, Riverside County, Fresno County, Sonoma, Stanislaus, Mendocino.
• Answering incoming phone call from eight different counties and informing callers of all agencies that would fall under the category that they are looking for.
• Call back surveys were made once a week to further assist callers
• Worked on multiple computer screens/programs.

Palmdale, California

• Bank Teller Meeting Customers banking needs and either answering or referring their financial Questions to the appropriate supervisory individuals.
• Accepted and processed customer deposits and loan payments.
• Maintained and balanced a cash drawer daily.

Los Angeles, California

• Planned and scheduled Screening Events
• Assisted with the Spanish speaking men to Pre-register for events.
• Made Charts with all event information to summarize event calendar.
• Clerical work, Answer heavy phones, write receipts, heavy filing, copy/fax documents, data entry, timecards, book keeping, Scheduling

Venice, California

• Processed transaction; checking and savings deposits/ withdrawals, loan and collection payment, coupons, bonds, bank checks.
• Handled large amounts of cash.
• Counted vault.
• Replenished ATM's on a daily basis.
• Lobby management, Opened and closed bank Primary duty was customer service.