Nancy Ly Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

- I work with leaders, entrepreneurs and organizations who are ready to breakthrough their limitations and elevate their mindsets in order to live and lead from a place of greater impact, authenticity, and deep alignment.- I utilize rapid therapy-coaching techniques which allow me to work directly with the subconscious mind to reprogram an individual or team’s underlying beliefs, values, and clear up all mental blocks to create transformative breakthrough results within an accelerated process.- I lead workshops and trainings to promote transformational leadership, cultural intelligence, and mental health & wellness within organizations.

San Diego, Ca

- I coach leaders of multicultural or cross-cultural teams. I offer clarity, perspective, and communication strategies to resolve cultural conflicts, whether individually, relationally or organizationally. - I specialize in bridging the culture gap, particularly among eastern/western cultures and individualistic/collectivist cultures, creating greater trust and understanding among culturally diverse teams & partnerships. I identify cultural differences & commonalities, strengths & weaknesses, and shared values in order to move toward success.- As a Certified Diversity Professional (CDP), I consult with organizations to promote greater DEI principles, care & belonging, and cross-cultural competency among people, programs & processes.

San Diego, California, United States

- Led wellness programs and events for the San Diego Chapter and oversaw chapter programming, including local partnership events with ERGs such as Bank of America’s Asian Leadership Network (ALN) and other regional partners- Curated and led the Wellness Program for the 2023 National Leadership Academy and Annual DEI Conference for corporate and non-profit leaders- Supported national events both online & in-person and participated in strategy and planning for national leadership endeavors

San Diego, California, United States

Head point person for weekly Sunday church services at a multi-service church campus (over 400 attendees per service/1,300 attendees weekly):- In charge of managing the care of multiple teams including church pastors, leaders & guest speakers- Directed high-level productions for live church services & special events, ensured excellence for each service, including accuracy of media screens/content, live musicians, stage props & equipment, and accurate timing for music, presenters, sound/production teams, and volunteer huddles- Managed campus excellence and care by keeping teams accountable for operational cleanliness, look & feel, and excellent guest experience

San Diego, California, United States

Served as the Assistant to the Executive Pastor of Operations for a multi-site church (weekly attendance of 6,000+ and growing across 5 campus locations):- Processed weekly expense receipts via Concur, coordinated travel arrangements, speaking engagement invitations and media requests; identified vendors and found cost-effective strategies for operational costs- Prepared weekly Executive Pastors' meeting agendas, reports and followed-through on necessary action steps- Participated in weekly leadership meetings relating to campus operations and pastoral care, ensuring smooth organizational operations and care of ministry teams/church congregation- Created and maintained organizational chart for all staff & leadership teams; maintained database for global reporting of church membership metrics

San Diego, California, United States

- Located and developed talent, placing them in positions to grow in a career within financial services locally in the San Diego region and nationwide- Identified community partnerships to provide financial literacy programs and client solutions to families, small businesses and corporations

San Diego, California, United States

- Trained agents how to successfully enter the financial services industry by mentoring new agents, conducting group leadership trainings, and creating full-accountability coaching processes- As a Financial Broker, I specialized in working directly with clients and businesses to provide financial education and financial solutions, including Financial Literacy Workshops, Retirement Planning & Legacy Planning Services, Employer 401k Plans, and other forms of personal, commercial & corporate insurance plans

San Diego, California, United States

(Formerly known as Bank of Internet/ BofI during my time of employment)Part of the Office of CEO supporting the SVP, Chief of Staff & Chief Performance Officer, to drive and release corporate initiatives, operations, and HR-functions within one of the fastest growing banks in the nation:- Conducted hiring interviews and assisted in recruitment sourcing for sales & entry-level roles; coached hiring managers for successful interviewing practices; led employee onboarding and exits; managed background check and skills competency testing processes; audited performance reviews; maintained employee files- Worked closely with project management team to digitize and ensure successful roll-outs of company processes to the company intranet

San Diego, California, United States

Part of the Rock Church School of Ministry team (formerly Impact 195):Built-up the school's recruiting department by laying the groundwork via strategizing new processes, ideas & vision casting for growth plan of school; handled administrative tasks and department communications - Represented school at public events, and engaged with prospective students to move them forward in the application process- Managed staffing of promotion events including weekly church campus lobbying, home group visits, conferences, etc.

San Diego, California, United States

Account Manager for national high school accounts and business sponsors, creating commercial fundraising opportunities for high school athletic teams with their local communities- Managed sponsor relationships for high schools nationwide; followed up with businesses to ensure accounts were paid in full and sponsorship campaigns were properly executed with excellence- Verified sponsorship sign-ups via telemarketing ad sales, ensured weekly goals were met for live cash and collections, handled customer service calls, processed credit card transactions, and managed the customer experience

New York, New York, United States

(Officially employed via Global Partnership Schools, a subsidiary of GEMS Americas)Managed successful flow and accuracy of employee paperwork, payroll processing, and communication with both HQ staff as well as on-the-field, part-time workers across multiple states, ensuring timeliness and compliance to respective state laws- Processed payroll and time-keeping; led onboarding processes; managed employee database and records management; ensured company compliance; implemented new programs, policies, and workflows in a non-structured start-up environment

New York, New York, United States

Provided first line HR support for the New York HR department with ~400 reporting employees; Acted as a liaison between NY offsite employees and our shared services center at headquarters in CARecruitment: - Assisted HR Manager in recruitment by posting jobs on Monster.com and BrassRing, sourcing and tracking candidates, scheduling interviews, processing background checks, and sending out offer letters/packages- Requested temps and maintained temp agency vendor relationsOn-Boarding: - Processed new hire paperwork, conducted new hire employee orientations (both exempt and non-exempt), and ensured that orientation content/materials were comprehensive and up to datePayroll: - Collected and reviewed non-exempt employee timesheets, inputted weekly hours and paid time off records into database for 200+ non-exempt employees- Resolved payroll issues and distributed checksPrograms: - Managed the credit-only internship program overseeing ~20 interns per semester; created partnerships and built relationships with schools - Identified and executed employee activities/programs and hosted employee movie screenings; worked with website administrator to promote employee programs on company intranet- Assisted at movie premieres and after-party events with the publicity/promotions departmentAdministrative: - Processed HR paperwork, updated PeopleSoft records, maintained employee files, computer information database and HR compliance books- Responded to employee email inquiries, managed incoming/outgoing mail, answered and screened phone calls, and other clerical duties

New York, New York, United States

* AmeriCorps is a domestic version of the Peace Corps, where volunteers commit to one year of intense public service working to address critical needs of the community while developing civic leadership skills and training *Served in NYC's underserved public elementary schools and community programs while working with and leading a diverse team of 8 members Program Management:- Created lessons plans, taught and managed classrooms of up to 30 students, coordinated daily enrichment programs in-school and after-school, provided one-on-one literacy with 13 students, and implemented conflict intervention for a school of 1,017 students grade 1-5Event Planning:- Planned events with our elementary school partner, community partner, corporate sponsor partner, and internal network of staff and corps members, including events such as science fairs, health fairs, winter camps, assemblies and service daysResearch:- Conducted quantitative research, data entry, and delivered reports on program effectivenessRecruitment: - Managed recruitment, outreach, training, and debriefing of 200 external volunteers for service days and camp

San Diego, California, United States

Held a management role in a store of 300 employees, spoke at weekly executive meetings, handled end-of-day cash reconciliations, and other executive responsibilities via a job rotational program across all aspects of retail management, including guest services, sales, HR, logistics, and assets protection(Offered a full-time executive management position upon program completion)Recruitment & Retention: - Addressed staffing needs by developing and executing an HR consulting project to improve store retention through hiring, training, feedback, and recognition programs, thus improving interview response time, employee preparedness and job satisfactionOn-Boarding: - Conducted interviews, made hiring decisions, led non-exempt new hire employee orientations/training, handled new hire paperwork