Nancy Padaliya Email & Phone Number

Vadodara, Gujarat, India

Analyzing customer requirementsConducting research on a product, service, competitor, or marketStrategizing a plan for a product or service (development, packaging, launching, expanding)Coordinating and communicating about a product or service with management, teams, and stakeholdersGathering and analyzing feedback about a product or serviceDeveloping multi-year roadmaps for products and services

Vadodara, Gujarat, India

Analyze market trends and development that may impact offline marketing activities.Assess alternate market research channels.Conduct research to identify emerging trends of consumers.Design, collect and analyse customer satisfaction and feedback.Execute activities to communicate business value proposition to customers.Execute brand campaigns.Forecast emerging market needs.Generate creative materials, templates and collaterals.Generate customer awareness.Implement activities that develop organization capabilities to deliver a consistent customer experience.Implement brand communication plans.Implement brand plans.Monitor product quality, design and brand alignment.Review effectiveness of brand campaigns.

Vadodara, Gujarat, India

• Provide technology strategy planning• Integrate information technologies into the company for optimal effectiveness• Understand current and future business goals and ongoing IT issues to ensure business success• Develop a renewal and upgrade schedule for company software programs and• Ensure that employees are following computer use policies, information security and privacy• Participate in recruitment, orientation, and ongoing training of new IT staff• Supervise and direct IT personnel

United States

• Managing a team of junior customer service representatives.• Troubleshoot technical issues and errors faced by customers online.• Responding promptly to customer inquiries.• Processing orders, forms, applications, and requests.• Keeping records of customer interactions, transactions, comments, and complaints.• Troubleshoot technical issues and errors faced by customers online.• Communicating with customers through various channels.

United States

• Walking customers through the process of installing software on their computers and launching those programs.• Helping troubleshoot software problems and provide actionable tips to resolve the issue.• Sending technical documentation to customers and end-users• Making recommendations to employees or customers for hardware changes when a computer cannot support software.• Taking over control of a customer’s computer remotely to resolve issues

United States

• Facilitate weekly study sessions for participants in the target population and maintain participant study session sign-in logs.• Meet with assigned mentees on a weekly basis and maintain student activity logs.• Assist mentees in schedule building and the development of individualized success plans, facilitate the development of study skills, and time management techniques in mentees.• Participate in follow-up, documentation, and evaluation activities, checking and responding to email every other day, maintaining W-Exchange calendar, keeping track of student reward points