Respected technology leader with experience in platform engineering, application support, business systems analysis, and customer technical support - both as a manager and contributor.Proven ability to collaborate between business and technical teams to achieve optimal solutions. Demonstrated success at interfacing directly with customers on critical issues with urgent timelines.Skilled manager with over 20 years of experience in a variety of technology roles working with multiple system applications including Oracle Financials, Oracle HRMS, Managed File Transfer, and Tokenization and TIBCO.Skilled experience in analyzing performance trends and data in order to achieve improved staff performance and customer satisfaction.Key Strengths: Relationship Management, Leadership, Team Player, Detail oriented, Process Improvement, Business Analysis, Project Management Life Cycle.
Listed skills include Business Analysis, Testing, Banking, Sdlc, and 17 others.