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Nancy Q. Smith, Shrm-Scp, Prosci® Email & Phone Number
Vice President of Consulting
at
Crucial Learning
LinkedIn matched
✓ Verified July 2026
3 data sources
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Current company
Role
Vice President of Consulting
Location
Salt Lake City Metropolitan Area, United States
Who is Nancy Q. Smith, Shrm-Scp, Prosci®? Overview
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Nancy Q. Smith, Shrm-Scp, Prosci® is listed as Vice President of Consulting at Crucial Learning, based in Salt Lake City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Nancy Q. Smith, Shrm-Scp, Prosci®.
Nancy Q. Smith, Shrm-Scp, Prosci® previously worked as Organizational Consultant and Content Expert at Freelance and Senior Manager Employee Experience at Cubic Corporation. Nancy Q. Smith, Shrm-Scp, Prosci® holds Ma, Organizational Communication And Management from The University Of Texas At Austin.
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Crucial Learning
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About Nancy Q. Smith, Shrm-Scp, Prosci®
I build better workplaces and equip organizations, people, and customers to thrive. I deliver:1. Business partnering to define plans and achieve business and performance outcomes 2. Strategy and execution for global initiatives to build performance, learning, and results 3. Organizational and functional transformation and change management 4. Advocacy, influence, and coalition-building internally and with suppliers and customersI've been recognized for my energy and ability to evangelize the case for change and lead organizational transformations. I’ve partnered effectively with great organizations such as Alcoa, Apple, Discover, GE, Honeywell, Intuit, Kimberly-Clark, Salesforce, Scotiabank, and Unum. I've reduced friction and improved performance for global technology firms. My experience includes professional services and innovation leadership roles in boutique consulting firms. I've also served as senior manager, employee experience, global process program manager, and talent program manager.Highlights:• Instilled people manager excellence, continuous performance management, and coaching cultures across dozens of organizations• Created and executed communication and change strategies and plans for global and local initiatives from hybrid work to compliance• Driven functional transformation for HR and purchasing/global supply management, including implementation of the strategic business partnering model• Served as a coach and consultant for HR Business Partner enablement across talent initiatives• Executed continuous performance management and development with Workday, including reporting and Individual Development Planning based on the 70 20 10 model • Improved over 100 great organizations and delivered targeted improvements of over 15%• Grew a product portfolio by 2x, with new products, delivery modalities, and methods, including best-in-class virtual learning and eLearning• Designed Results Framework consulting service, a change architecture to target, achieve and sustain client results • Boosted training levels by 400% and reduced training times by 50% • Led coaching culture and change thought leadership, strategy, and consulting• Spearheaded organization design project: defined decision rights, roles, responsibilities, and metrics for 20 executives leading a 2,700-employee global supply functionI am a certified senior HR professional (SHRM-SCP), and Prosci change management practitioner.
Listed skills include Leadership, Product Marketing, Customer Experience, Executive Development, and 46 others.
Current workplace
Nancy Q. Smith, Shrm-Scp, Prosci®'s current company
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8 roles · 22 years
Nancy Q. Smith, Shrm-Scp, Prosci® work experience
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Vice President Of Consulting
CurrentWe drive dramatic and rapid improvement to strategic results through profound and sustained behavior change for organizations and teams. Our proprietary methodology and the lasting results we provide are featured in the 2023 book, Crucial Influence: Leadership Skills to Create Lasting Behavior Change (Third Edition) by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan and Al Switzler. You are also welcome to contact me directly.
Jul 2023 - Present
Organizational Consultant And Content Expert
Current
Freelance
Provided consulting and facilitation services to human resources and premier content and training providers. Projects include talent management, change management, talent development, learner experience, and Diversity, Equity & Inclusion (DEI) leadership facilitation. Clients served include a major insurance company, a top workplacce learning company, and a fast-growing Workday Services Partner.
Nov 2022 - Present
Senior Manager Employee Experience
Led global Talent Management and Communication initiatives for our Employee Experience Center of Excellence, with a highly-talented team of Senior Employee Experience Business partners. Our role was to define and implement strategies to strengthen our business and support our people to do the best work of their lives. Our broad scope included performance management, employee engagement, internal communication, learning & development, leadership development, organizational change, and more.
May 2021 - Nov 2022
Vice President, Innovation (Workplace Coaching Products And Services)
Led cross-functional teams to design, develop, deliver, and maintain products and services for face-to-face, virtual, and digital delivery. Products help managers coach, individuals to self-coach, and teams to coach with the GROW® Model (#1 Coaching Model). InsideOut Development serves over 300 Fortune 1000 client companies per year. Services included strategic team coaching, organizational change management, coaching culture, talent management, leadership development, and strategy integration. Increased employee engagement, retention, performance, and results.
Nov 2017 - Dec 2020
Vice President, Professional Services
Asked to lead InsideOut Development’s professional services practices: Performance Learning, Executive Coaching, and Business Performance Consulting. Defined service and delivery strategy. Led consulting teams. Expanded consultant and executive coaching team to 40 consultants and 50 executive coaches. Designed custom learning solutions with performance-based instructional design.
May 2012 - Oct 2017
Director, Strategic Partnering And Senior Consultant, Human Performance Improvement (Hpi)
Exemplary Performance
Recruited by the founder to start a new practice based on Dana and Jim Robinson's work to equip Human Resources, Talent Management, and Learning organizations to transform their function to earn and keep a seat at the table. Worked with leaders to guide organizational transformation to a strategic and business-linked function, aligning and engaging with business leaders. Expanded IP to GLobal supply Management. Also served as senior sales enablement consultant delivering high-impact role excellence profiles and job aids to scale best practices for strategic technology sales for Fortune 25 company (included the senior-most strategic sales role).
Oct 2007 - May 2012
Global Business Process Program Manager
Led processes, policies, and people initiatives for $26.9 billion leading global supplier of electronic and control systems for diverse industries. Supported reorganization of 2,700-person global supply function (procurement, supply management, and logistics) with a $17 billion external value stream to streamline business operations and migrate from a centralized to an agile business line organizational structure.
2005 - Sep 2007
2 education records
Nancy Q. Smith, Shrm-Scp, Prosci® education
Ma, Organizational Communication And Management
The University Of Texas At Austin
Ba With Distinction, Communication And Public Relations
Wayne State University
FAQ
Frequently asked questions about Nancy Q. Smith, Shrm-Scp, Prosci®
Quick answers generated from the profile data available on this page.
What company does Nancy Q. Smith, Shrm-Scp, Prosci® work for?
Nancy Q. Smith, Shrm-Scp, Prosci® works for Crucial Learning.
What is Nancy Q. Smith, Shrm-Scp, Prosci®'s role at Crucial Learning?
Nancy Q. Smith, Shrm-Scp, Prosci® is listed as Vice President of Consulting at Crucial Learning.
Where is Nancy Q. Smith, Shrm-Scp, Prosci® based?
Nancy Q. Smith, Shrm-Scp, Prosci® is based in Salt Lake City Metropolitan Area, United States while working with Crucial Learning.
What companies has Nancy Q. Smith, Shrm-Scp, Prosci® worked for?
Nancy Q. Smith, Shrm-Scp, Prosci® has worked for Crucial Learning, Freelance, Cubic Corporation, Insideout Development, and Exemplary Performance.
How can I contact Nancy Q. Smith, Shrm-Scp, Prosci®?
You can use AeroLeads to view verified contact signals for Nancy Q. Smith, Shrm-Scp, Prosci® at Crucial Learning, including work email, phone, and LinkedIn data when available.
What schools did Nancy Q. Smith, Shrm-Scp, Prosci® attend?
Nancy Q. Smith, Shrm-Scp, Prosci® holds Ma, Organizational Communication And Management from The University Of Texas At Austin.
What skills is Nancy Q. Smith, Shrm-Scp, Prosci® known for?
Nancy Q. Smith, Shrm-Scp, Prosci® is listed with skills including Leadership, Product Marketing, Customer Experience, Executive Development, Performance Consulting, Consulting, Strategic Partnerships, and Needs Analysis.
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