Nancy Quirós Vargas Email & Phone Number

• Lead a group of 26 Chapters located in different countries in Latin America and The Caribbean.• Implement programmes for effective relations, including oversight of the implementation of policies and procedures;• Promote membership growth and retention• Support and assist in the development and implementation of plans;• Suggest and implement plans that encourage and maximize opportunities for leadership and members to contribute to the work of the organization at the local level;• Plan, coordinate, manage and execute regional events • Work with leadership to guide and coordinate programmes and services, including succession planning and continued development ;• Manage and coordinate regional projects, initiatives and activities

Costa Rica

Served as consultant to customers located in US Miami. Services offered: • Business Strategy • Project Management• Macroeconomic indicators analysis• Budget and forecasting• Process and procedures assessment, design and implementation• Employee development and career path design and implementation• Marketing and sales plan development• Data mining

Costa Rica

-Founder member-Collaborated and developed projects and events related to the promotion of Costa Rica Chapter. About ISOChttp://www.internetsociety.org/The Internet Society is non profit organization that is engaged in a wide spectrum of Internet issues, including policy, governance, technology, and development. ISOC establishes and promotes principles that are intended to persuade governments to make decisions that are right for their citizens and each nation’s future. Everything is based on ensuring that a healthy, sustainable Internet is available to everyone – today and for the next billion users.

• Worked with cross-functional teams located in US, Central America and Caribbean• Developed several projects for sales process improvement. • Supported Commercial Director and French District business developer on Business reviews and sales strategy.• Coordinated and implemented DHL main office guidelines in CCA sales department.• Analyzed and performed : - Sales analysis: Trends, Targets, Forecast, customers, commissions , sales tracking - Customized reports according to business needs: Scorecards - Excel macros implementation for scorecards - Analyzed business lines and products to provide business insights.Outstanding Achievements: Retail and French Caribbean Scorecard: Elaboration, Implementation, Training and handbook. . CCA macroeconomic indicators tool for budget analysis.

• Worked with cross-functional teams located in US New York and Minnesota • Contribute in different E-commerce analysis and research using Market Segmentation, Performance, Statistics, distribution, trends and behaviors. • Collaborated in the elaboration of whitepapers for E-commerce researches.• Created and enhanced several operational processes.• Developed and lead several training programs • Created New Client and performance reports according to business needs• Implemented KPIsOutstanding Achievements: Reports automation by Excel macros and imacros. Department training for developed tools. Colaboration in different researches for direct marketing.Awards: 3 awards for improving processes and team work. Recognition for hard work and good results on direct marketing research.

Heredia

• Worked with cross-functional teams located in Bratislava, Munich , Paris, Calgary and Beijing• Designed and implemented delivery process and refreshments processes • Remotely lead several deployment processes for pc refresh and hardware refresh• Trained resources and supported operationally the department on process/tools for Bratislava and Beijing teams.• Managed and implement delivery process / ensured proper level of definition and documentation• Fulfilled project management tasks in close cooperation with the overall project management office • Drove process improvement initiatives• Managed Metrics Performance : Customer SLA compliance, Projects implemented on time, Quality of process definition, Balanced Score cardsOutstanding Achievements: Development and training on tools to improve efficiency. Awards: 3 awards for significant improvements in different processes.

• Lead sales team • Developed Sales Strategy• Designed and lead product distribution • Recruited and trained personnel - Implemented sales metrics (KPIs, TAT, SLA)

Position /Sales department: Sales supervisor - Sales budget - Offer and demand analysis for production planning.- Sales management and negotiations- Branch coordinator- Trade marketing- Merchandising (Shelves marketing design)- Sales analysis and follow up (KPIs)- Focus group coordinatorPosition/Accountant department: Accounts receivable and credit analyst- Credit analysis - Bills of exchange- Update and follow up of clients accounts- Conciliations - Borrowing portfolio (legal process and follow up)- Accounting records for receivable accounts - Petty cash- Accounting books- Accounting Year end- Parallel accountant departments audit.

Master'S Degree, Coaching And Organizational Leadership

Master'S Degree, Project Management, Magna Cum Laude

Bachelor'S Degree, Business Administration And Management

Bachelor'S Degree, Business Administration And Management

Arquitectural Blueprinting, Architecture