Growing Market Share, Expanding Through Innovation, and Inspiring the World

Changing the world through trust and goodwill, standing for unity and oneness, and making a commitment to our communities through commerce that positively impacts the world.

Emboldening the workforce of the future | www.momnpopshop.com | #workfreely

A book, co-authored by Nancy Richardson and Rochelle Davidson, consisting of a series of short stories about life and career challenges followed by personal coaching, tools and philosophies to overcome anything standing in the way of loving your job and loving your life.

A new concept in retail creating brands that embody Love, Respect, & Care.

Building billion dollar brands inside startups, and startups inside billion dollar brands. www.dragonlady.co

Harnessing technology to help reunite humanity with sleep | www.bryte.com

Bringing freedom to fitness | www.movewith.com

Providing better vision for everyone | www.clearly.ca

Developing technology that will not just improve lives, but also save them | www.quanttus.com

Developing leaders in the world | www.lululemon.com

Elevating the world from mediocrity to greatness | www.lululemon.com

Lead development of new performance measures programs and systems for capturing the voice of our Starbucks customers and redefine world-class customer service. Manage multiple projects and assignments to support improved business unit performance, work with cross-functional teams to provide company leadership with integrated performance results, and lead efforts to continuously improve the performance measurement process, through innovative technology solutions and unique organization techniques. Creates structured presentations illustrating key business issues, new insights and recommendations. Communicates team recommendations to executive leadership team and field questions and concerns. Communicates learning and insights across cross-functional team, strategy team leadership and executive sponsors. Develops strong working relationships with sponsoring executives related to project work.Leads strategic project problem solving efforts by helping the team identify and define key issues, develop hypotheses and design required analyses. Provides problem solving leadership across entire project to cross-functional teams. Guides the team in thinking through complex and ambiguous issues, identifies creative information sources and approaches and pushes the team to develop new insights. Oversees and reviews team analytics to ensure integrity and accuracy.Oversees all functions related to performance measurement programs and systems for the business unit, including vendor management. Ensures that programs and systems are defined, established, maintained and communicated to enable business unit partners to direct their resources appropriately to achieve strategic goals. Oversees analysis of performance data. Reports performance measurement results to business unit or senior leadership. Describes performance trends and makes recommendations to improve business unit performance.

I am a category manager with an MBA in international marketing and strategy, 2 years of marketing, 2 years in digital, 6 years of finance, 10 years of coaching, teaching, and mentoring, along with a decade of international experience qualified for opportunities on a team that values partner development, legendary customer service, strong brand perception, and visible improvements to the bottom line. Past success has been a result of clear communication, passion for my work, and an unsurpassed commitment to quality, professionalism, and ethical values.

Developed, managed, maintain a new online social network about volunteerism called Starbucks V2V.

Developed and launched a global marketing and category learning platform. Supported new market entry strategy, (international) local store marketing initiatives and international CMS websites.

Developed and launched a global marketing and category learning platform.