Nancy R. Miller, Mba, Csap, Cpf Email & Phone Number

Minneapolis, Mn, Us

Greater Minneapolis-St. Paul Area

Responsible for leadership and consulting for public/private initiatives in quality improvement and patient safety, collaboration across the care continuum, and patient care coordination. Currently program manager and facilitator in statewide efforts to collaborate on coordination of care, reduce healthcare-associated infections (HAIs) and establish antibiotic stewardship (AS) programs in outpatient settings. Recent initiatives include: Program manager for development of health information exchange (HIE) infrastructure and community care coordination among primary care clinics, hospitals, behavioral health providers, social services, public health and community resources; Practice facilitator for transformation of clinical practices of Federally Qualified Health Centers (FQHCs) toward a coordinated, team-based, patient-focused model of health care; Technical assistance and coaching to Accountable Communities for Health (ACH) learning communities; Presenter at numerous conferences on topics related to organizational collaboration and care coordination, including Visiting Nurse Associations of America (VNAA) and National Rural Health Resource Center (NRHRC).

Greater Minneapolis-St. Paul Area

Alliancential: Essential alliance solutions, program management leadership, and management consulting services.

Greater Minneapolis-St. Paul Area

Consultant for diverse business improvement initiatives, including communications strategy, enterprise information management (EIM) strategy, change management, and organizational start-up activities. Client engagements included a patient-centered healthcare research organization, a safety certification and consulting company, a financial services firm, and a public utility.

Greater Minneapolis-St. Paul Area

• Business consultant and project manager for a strategic web-based initiative at a healthcare client. • Practice leader for strategic alliance competencies.

• Led or consulted on development of numerous business ventures and strategic alliances within the healthcare industry to create win-win outcomes. • Created corporate alliance management function, including alliance metrics, portfolio management, and best practices across the alliance life cycle.

Principal consultant for corporate strategic planning process and business improvement initiatives. • Conducted environmental scans, healthcare industry research and competitive intelligence, and prepared corporate profiles. • Managed project to re-engineer corporate budgeting process and develop capital project portfolio.

Senior Consultant at Project Consulting Group:• Managed cross-functional project at financial services firm to develop a corporate center of excellence, including web portal, business process improvements and organizational change. • Managed re-development and branding of corporate website. • Co-led Project Management Professional (PMP) training to diverse group of clients. Independent Consultant at HealthPartners:Helped healthcare client implement a Project Management Office (PMO), including PMBOK-based development methodology and project management best practices.

• Led C-level, multi-company strategic partnership program across global airline alliance that increased market reach and achieved revenue and cost structure advantages. • Managed development of multi-year IT strategic plan aligned with corporate strategy.

▪ Led cross-functional, highly-matrixed project teams to plan all aspects of a major business transformation using large-scale organizational change management techniques. ▪ Managed project to develop a web-based portfolio management system for corporate investment planning.

• Managed numerous business development and strategic alliance initiatives with European and Asian airlines. • Consultant and project manager for multi-divisional initiative to create an enterprise resource planning (ERP) strategy.• Managed information strategy planning (ISP) project using Information Engineering methodology.• Principal consultant on a multi-company project to develop a cross-industry benchmarking program.

• Created enterprise information architecture that established shared semantics and common data definitions across systems and applications. • Developed conceptual and logical data models to third-normal form for numerous application development projects and functional business areas.

Master Of Business Administration (M.B.A.), International Management

Activities and Societies: Beta Gamma Sigma International Honor Society, Venture Catalyst Group, International Roundtable Discussion Group

Bachelor Of Arts (B.A.), Music, Psychology

Activities and Societies: magna cum laude