Nancy Wilson Email & Phone Number

Greenville, South Carolina

Greater Nashville Area, TN

• Successfully sell to and manage relationships with business managers and physicians.
• Hired, trained and currently manage a staff of 4 employees.
• Develop drug testing protocols and drug confirmation procedures tailored to the physician’s needs and their patient demographic.
• Cultivate customer loyalty by building strong sustainable relationships with physicians and office staff.
• Consult Health Care Networks, Hospitals, Community Health Centers and private physicians to develop LC/MS laboratory systems to meet the needs of their practice, while providing traditional toxicology lab services.

El Paso, Texas Area

• Advised physicians and practice managers on developing a drug testing protocol tailored to the physician’s needs included Urine, Saliva and Blood testing, as well as Pharmacogenomics.
• Hired, trained and managed staff of 5 employees.
• Educated clients on the billing and coding processes for drug testing.

El Paso, Texas Area

• Board Administration and Support --Support operations and accountabilities: administration of Board by advising and informing Board members, interfacing between Board and staff.
• Program, Product and Service Delivery --Oversee design, marketing, promotion, delivery and quality of programs, products and services
• Human Resource Management --Effectively manage the human resources of the organization according to authorized personnel policies and procedures
• Community and Public Relations --Assure the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders
• Fundraising (nonprofit-specific) --Oversee fundraising planning and implementation, including identify resource requirements, research funding sources, establish strategies to approach funders, submitting proposals and.

Dallas/Fort Worth Area

• Consistently recognized as one of two Top Sales Producers in the State of Texas
• Responsible for growing the Northwest Dallas territory to sell a full line of over the counter medical products and managing sales to medical practices across the clinical landscape
• Developed strategies to penetrate individual and large group physician practices as well as physician buying groups and hospitals.
• Managed all aspects of growing book of business including strategic analysis and planning and effective use of resources

El Paso, Texas Area

• Managed the day-to-day relationships and contracts with construction project customers
• Collaborated with customers to identify their needs and offer alterative design solutions to complete construction projects
• Lead contract negotiation with architects, consultants, suppliers and subcontractors while consistently staying within budget
• Continued to work with customers throughout projects to ensure ongoing satisfaction and to execute revised project plans to meet the changing needs of the customer
• Oversaw all aspects of property management including handling tenants, renovations, maintenance, contracts, managing budget, responsible for taxes and maintaining records

El Paso, Texas Area

• Directed the day-today operations of telecommunications business, supporting the President and CEO
• Managed accounts payable, accounts receivable, company payroll and corporate taxes
• Oversaw the company administrative budget, prepared expense reports and managed banking reconciliations

El Paso, Texas Area

• Taught Call Center training course for Continuing Education Division of the college.
• Trained students on the following courses: Customer Service, Business Communications, Call Center software and MS Office programs.
• Prepared, guided, coached and mentored students for job placement.

El Paso, Texas Area

• Conducted customized training courses for clients on site
• Developed custom database formats for various clients
• Successfully taught the following courses: Microsoft Word, Excel, Outlook, Exchange, PowerPoint and CRM software
• Consistently received exceptional customer reviews

El Paso, Texas Area

• Designed and produced marketing campaign materials.
• Created detailed sales and marketing analyses for the Marketing Department.
• Hired, trained and managed a team of telemarketers.
• Managed the post installation sales and support for all Western Region Sales Channel Partners.
• Taught product training classes to customers.
• Designed and implemented a streamlined process that reduced the sales lead response time to the sales teams by 20%.

Austin, Texas Area

• Performed condition surveys of engineering and construction materials.
• Collected samples and performed tests to monitor compliance with construction specifications.
• Prepared geotechnical laboratory reports.
• Daily tasks include traveling to multiple job sites and interacting with Project Engineers.
• Located and recorded geological structures for computer interpretation.