Nancy S. Email & Phone Number

Atlanta, Ga, Us

Norcross, Ga

Provides full service human resources outsourcing and consulting to multiple clients from a variety of industries. • Continually reviews and makes recommendations to leadership for improvements of policies, procedures, and practices on people matters and assists with implementation. • Maintains knowledge and ensures compliance of industry trends and employment legislation.• Develops and updates Employee Handbook.• Recommends, evaluates and participates in staff development.• Acts as mentor and lead for the HR team relying on emotional intelligence.• Drafts and facilitates employee documentation.• Recommends, develops, executes, and evaluates educational and training sessions and webinars. • Assists executives in the annual review, preparation and administration of wage and salary program.• Keeps management advised of potential problem areas and recommends/implements solutions.• Provides coaching and conflict resolution utilizing empathy and confidentiality.• Meets with clients annually to identify upcoming challenges and initiatives.• Conducts and evaluates Exit Interviews and makes recommendations.• Serves as EEO Specialist for the company, completing necessary reporting.• Monitors and responds to unemployment claims and assists with appeals and hearings.• Oversees the annual OSHA reporting process.• Manages the recruiting process for clients.• Consults with legal counsel as appropriate.• Assists Benefits Team with benefit administration and Open Enrollment meetings.

Norcross, Ga

•Administered HR support to a variety of clients according to specific dynamics with a focus on adaptability and attention to detail.•Provided high-quality advice and service to management on daily employee relations and performance issues.•Supported the HR department with the implementation of programs to help improve the employee experience.•Planned, developed, and facilitated training for management and staff.•Provided coaching and conflict resolution.•Identified and implemented ways to improve policies and procedures.•Offered proactive and efficient recruiting service.•Developed job descriptions.•Prepared and facilitated offer letters, PIPs, termination letters and transition agreements.•Ordered background reports and conducted reference checks.•Facilitated the onboarding process and completed I-9 and E-Verify.•Faciliated the offboarding process and conducted and evaluated exit interviews.•Conducted orientation according to various client guidelines.•Provided support to employees.•Prepared COBRA notifications.•Processed WC claims.•Supported the Benefits team with benefits administration.•Participated in Open Enrollment meetings.•Thrived in continuous learning environment.•Firm voted in top Best Places to Work in the Atlanta Business Chronicles.

Fort Myers/Naples, Fl

•Recruited top quality caregivers for a prominent home care agency that provides assistance to clients in their private homes or facilities. •Responsible for the management and tracking of applicants via ClearCare, JazzHR and BambooHR utilizing various job boards including Indeed, Craigslist, myCNAjobs, Zip Recruiter, and Facebook jobs. •Guided applicants through the interview and onboarding process and ensured documentation compliance. •Drafted and published job ads based on current staffing needs. •Procured applicants by presenting informational talks to HHA and CNA classes at local colleges.•Identified and conducted onsite and offsite job fairs. •Conducted orientation in two locations on a weekly basis. •Produced monthly recruitment newsletter. •Increased local awareness through appropriate community events. •Tracked and maximized ROI on current and prospective recruiting sources, thereby reducing costs of the recruitment process.•Increased caregiver pool by 33% within the first year.•Created partnerships with area nursing programs and CNA schools.•Increased caregiver referrals.•Personally nominated “Patriotic Employer” through the Office of the Secretary of Defense.•Agency awarded "Employer of Choice" and "Service Excellence".

Boulder, Co

•Managed front desk for a high-volume, holistic oriented chiropractic office. Facilitated new patient onboarding and captured necessary documentation, verified insurance, created electronic patient files, and ensured HIPAA compliance. •Patient management duties included maintenance of accurate patient accounts and appointment schedules for the doctor and massage therapists via Herfert, Chirofusion, Chirotouch and Google.and ensured HIPAA compliance. •Assisted doctor/owner by advising patients of treatment plans and financial arrangements. •Tracked patient compliance with the goal of increasing rehabilitation rates. •Audited patient care plans to identify areas of improvement needed. This resulted in substantial increase of revenue and patient compliance.•Facilitated the successful data migration and conversion from a manual to electronic health record system.