Nancy Serpa (Infante)

Nancy Serpa (Infante) Email and Phone Number

Sr. IT Project Manager @ Sensata Technologies
Boston, MA, US
Nancy Serpa (Infante)'s Location
Newport, Rhode Island, United States, United States
Nancy Serpa (Infante)'s Contact Details

Nancy Serpa (Infante) personal email

About Nancy Serpa (Infante)

Results driven professional with extensive program management, M&A Integration, iterative product development, management consulting and financial management experience. Strongdrive and focus on the customer experience and delivery execution. Demonstrated leadership in non-profit and community-based organizations. Clifton Top 5 Strengths: Arranger, Communications, Positivity, Relator, ActivatorCertifications: Agile Scrum Master, Project Management Professional and Sig Sigma Green Belt

Nancy Serpa (Infante)'s Current Company Details
Sensata Technologies

Sensata Technologies

View
Sr. IT Project Manager
Boston, MA, US
Website:
sensata.com
Employees:
7512
Nancy Serpa (Infante) Work Experience Details
  • Sensata Technologies
    Sr. It Project Manager
    Sensata Technologies
    Boston, Ma, Us
  • Sensata Technologies
    Sr. Project Manager, It Operational Excellence
    Sensata Technologies Oct 2016 - Present
    Attleboro, Ma, Us
    - Program Manager for M&A integrations including Lithium Balance, CST and Insights business units to consolidate operational and financial systems onto a common Oracle and Agile platform and to drive operational efficiencies. Primary focus on Order to Cash, Procure to Pay, Manufacturing to Ship and Engineering PLM transactional flows, data conversion, and infrastructure- Redesigned Project Management Lifecycle and PMO to reflect industry best practices and stronger governance model- Program Manager driving Supply Chain Transformation Initiatives to improve demand forecasting, lead time management, supplier collaboration, supplier EDI, supplier lifecycle management and constrained based planning.- Lead European Distribution Center move from Netherlands to Germany including Oracle applications, IT infrastructure and Customer EDI to consolidate warehouse operations and improve customer on-time delivery- Lead Kuebix Transportation Management System global implementation to provide visibility of freight spend and reduce costs- Women in Sensata Board member to promote women’s leadership growth and well-being at Sensata- Sensata Foundation Day of Action Lead, Grant Allocations Committee and Fundraising Support
  • Fidelity Investments
    Director Program Management - Pi Solution Delivery
    Fidelity Investments 2007 - 2016
    Boston, Ma, Us
    - Program Manager across multiple product portfolios (ranging $5M-$15M budget) to improve the digital customer and rep experience and drive revenue growth. Oversight in delivery execution from initial concept to launch.- Digital Marketing/Sales – Delivery of Fidelity.com Home Page Redesign, Onsite Messaging and Campaigns & Content to provide a more personalized digital experience and increase online sales. Online Account Opening and Transfer of Assets customer and enhancements; surpassed 1M accounts opened online.- Social Media – Delivery of Ask Fidelity, Ratings & Reviews and Fidelity Investor Community to showcase product expertise, promote transparency of customer feedback and provide peer collaboration platform- Next Generation Investor Center – Delivery of new client appointment experience and retirement planning marketing content to automate the rep appointment process, increase customer engagement and collaboration with branch/phone reps- Tax-Exempt Market – Delivery of Custom Client Sites, Click to Call, Premium Services, Participant Fee Disclosure, Wealth Central Platform Migration to improve customer, plan participant and RIA experience- Developed a content architecture framework for Retirement Income, Exchange Traded Funds and Trading Strategies to streamline the content creation and distribution process. - Program Manager for 2011 TEM Client Conference. Provided oversight on client presentations, communications and video development and Cyber Cafe experience.- Developed video showcasing TEM technology benefits on rep/customer experience- Program Lead for Women’s Leadership Group National Mentoring initiative to provide effective, and sustainable women’s mentoring. Conducted assessment and benchmarking study; created best practices repository.- Managing@Fidelity Advisor for Spring 2016 Smithfield Cohort – facilitated leadership lunches and provided coaching- Redesigned Delivery Resource Center and Solution Delivery knowledge management portal
  • Prtm
    Principal Consultant – Business Technologies Group
    Prtm 2000 - 2007
    - Drove new business through client proposal development, HP and Agile partnership sales pipeline management, and case studies; facilitated six client conferences and lead generation/direct mail campaigns- Lead deployment of a Portfolio Management system for Nokia in Finland, targeted to improve development cycle times, optimize portfolio value and resource capacity management- Lead 2006 Product Innovation Benchmarking survey development and scoring model; distributed to over 500 companies- Designed Resource Management solution to improve engineering productivity and utilization for International Engine. Developed work breakdown, standard estimates and budgeting tool. Facilitated pilot and training efforts- Program Manager for a Supply Chain systems implementation at Merck & Co. to reduce time to market of clinical trials, improve inventory, supplier management, order fulfillment, packaging and planning operations- Conducted Product Lifecycle Management (PLM) diagnostic at Philips Medical Systems and British Telecom. Benchmarked current PLM processes against industry best practices. Identified gaps and recommendations for improvement- Program Director for a 21CFR Part 11 regulatory compliance effort at Merck & Co. Established governance model and managed the inventory, risk assessment and remediation phases. Primary interface with Executive Sponsors and Steering Committee.- MBA Recruitment Team – screened over 300 resumes, conducted interviews and organized recruitment events
  • Kearney
    Sr. Associate Consultant – Strategic Information Technology Practice
    Kearney 1998 - 2000
    Chicago, Illinois, Us
    - Conducted strategic sourcing initiative at BellSouth. Identified $20M in supplier savings, contract/pricing improvements and helped integrate sourcing strategies with Commerce One’s e-procurement solutions.- Established a Strategic Initiatives Program Management Office for 1-800-FLOWERS.com. Implemented PMO frameworks and tools to rationalize and prioritize technology initiatives, track benefits, risks and interdependencies.- Conducted an IT Assessment and Cost Saving analysis for Rank Ltd. Identified $7M in IT savingsEstablished a Y2K Program Management Office for Kaiser Permanente, including Contingency Planning and Emergency Operations Center for Y2K triage and risk management.
  • Oracle
    Auditor – Founder Of Us And European Alliances Audit Group
    Oracle 1994 - 1996
    Austin, Texas, Us
    - Developed Audit Group infrastructure and operational management for US and European Audit TeamConducted over 30 audits of Oracle’s resellers and systems integrators. Collected over $8M in unreported fees.
  • Oracle
    Senior Financial Analyst – Alliances Finance And Administration
    Oracle 1993 - 1994
    Austin, Texas, Us
    - Received the FY94 Financial Services Award- Managed P/L & financial planning and analysis for a $300M Sales organization
  • Digital Equipment Corporation (Usa)
    Management Trainee Participant
    Digital Equipment Corporation (Usa) Jun 1989 - Jan 1993
    Maynard, Ma, Us
    - Participant in a three-year financial management program. Rotated across Educational Services, International Headquarters and Western Sales divisions; focused on financial planning & analysis, internal audit and general accounting.

Nancy Serpa (Infante) Skills

Program Management Leadership Business Strategy Strategy Business Process Improvement Management Management Consulting Start Ups Analysis Financial Analysis Relationship Management Financial Services Six Sigma Project Portfolio Management Strategic Financial Planning Product Development Finance Change Management Business Analysis Process Improvement Investments Strategic Planning Business Transformation Pmp Acquisition Integration Executive Management P&l Management

Nancy Serpa (Infante) Education Details

  • Carnegie Mellon University - Tepper School Of Business
    Carnegie Mellon University - Tepper School Of Business
    Cum Laude
  • Providence College
    Providence College
    Cum Laude
  • The London School Of Economics And Political Science (Lse)
    The London School Of Economics And Political Science (Lse)
    Economics And Accounting (Junior Year Abroad)

Frequently Asked Questions about Nancy Serpa (Infante)

What company does Nancy Serpa (Infante) work for?

Nancy Serpa (Infante) works for Sensata Technologies

What is Nancy Serpa (Infante)'s role at the current company?

Nancy Serpa (Infante)'s current role is Sr. IT Project Manager.

What is Nancy Serpa (Infante)'s email address?

Nancy Serpa (Infante)'s email address is ns****@****ata.com

What schools did Nancy Serpa (Infante) attend?

Nancy Serpa (Infante) attended Carnegie Mellon University - Tepper School Of Business, Providence College, The London School Of Economics And Political Science (Lse).

What are some of Nancy Serpa (Infante)'s interests?

Nancy Serpa (Infante) has interest in Social Services.

What skills is Nancy Serpa (Infante) known for?

Nancy Serpa (Infante) has skills like Program Management, Leadership, Business Strategy, Strategy, Business Process Improvement, Management, Management Consulting, Start Ups, Analysis, Financial Analysis, Relationship Management, Financial Services.

Who are Nancy Serpa (Infante)'s colleagues?

Nancy Serpa (Infante)'s colleagues are Seungil Kwon (Kei), 陈正军, Xiaochi Xu, Adrian Garcia Martinez, Thomas Tarvis, Meghan Young, Phr , Prc, Kholilur Rahman.

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