Nancy Vastardis Email & Phone Number

Mineola, NY, US

United States

United States

United States

Babylon, New York, United States

• Serve as the “right-hand person,” providing piece of mind by ensuring all pre-litigation case management services, from inception to settlement, run smoothly. Set the stage for clients to recover physically.
• Conduct personal injury intakes for slip and fall, automobile collisions, workers compensation cases (among other cases).
• Collect and organize medical records, bills, lost wages, drivers’ license, insurance card, insurance information, accident report, and photos (among other items).
• File a retainer statement with the office of Court administration; offer IME translation; meet with clients to sign the check, release, and closing documents.
• Oversee end-to-end injury claim process with insurance companies.
• Leverage a flexible communication style when interacting with attorneys, insurance adjusters, medical providers, clients, and other parties involved in cases; translate from English to Spanish, when applicable.

Westbury, New York, United States

• Delivered high level quality services and efficiency in dispute resolution services for commercial cases: energy, healthcare insurance coverage, intellectual property, e-commerce, sports, contracts, real estate.
• Offered translation from English to Spanish to reduce misunderstandings, clarify arguments, and uncover points of agreement in order for the mediator to negotiate an agreement.
• Communicated with clients, responding to inquiries and coordinating efforts on document submissions to ensure all parties are primed to reach amicable agreements.
• Reviewed upcoming cases and coordinated efforts with parties, laying the groundwork for seamless mediations.
• Supervised a two-member team—trained team on Salesforce, Elaw, and Nysef and strategies for delivering white glove customer service.
• Oversaw scheduling, leverage excellent organizational and multitask skills to arrange arbitration dates and keep stakeholders informed of upcoming appointments.

Garden City, New York, United States

• Exercised independent judgment when executing case management and administrative tasks – managed workflow by prioritizing conflicting objectives and sensitive information.
• Monitored case statuses and communicated with all parties to ensure vital documentation is submitted; ultimately set the stage for a smoother and more productive medication process.
• Answered client questions to ensure parties were prepared to settle complex disputes.
• Leveraged excellent analytical skills with a strong ability to review and organize numerous documents in complex legal matters.
• Streamlined processes and increase efficiency in various tasks including case management, intake management, and office coordination.

Babylon, New York, United States

• Governed real estate, immigration, and bankruptcy related issues. Managed lifecycle of modifications and short sales, liaised between the banks and clients to negotiate loan terms, assisted collection department by.
• Earned a reputation for meticulous attention to details and flawless preparation of various documents, including deeds, mortgages, memoranda of leases, mandated forms, and maintenance of client records.
• Established a positive flow of communication with other agents, buyers and sellers, mortgage officers, title personnel, attorneys and all involved parties in the home modification, short sales and different processes
• Built solid relationships with clients, earning accolades for strong communication skills during intakes, by providing timely services, and the ability to handle sensitive data with discretion.
• Monitored schedules on an on-going basis, calling attention to upcoming commitments, projects, and action items to ensure all time-sensitive and court–mandated deadlines are met.
• Main point of contact in the Modification Department—communicate / negotiate with bank representatives.

Brentwood, New York, United States

• Supported real estate agents with closing procedures. Guided homebuyers and sellers through the sale and purchase of properties. Assisted clients with loan modification to halt foreclosures. Penetrated market through.
• Offered a high degree of diplomacy and discretion, ensuring integrity of employee data and confidential information when dealing with employee relations issues.
• Recommended top talent to management through an effective recruitment and interview process—aligned candidates' qualifications with the future growth of the company.
• Liaison between the banks and clients to negotiate loan terms, capturing low and affordable interest rates.
• Created an atmosphere with positive energy when communicating with stakeholders during the buying and selling process to include agents, buyers and sellers, mortgage officers, title personnel, and attorneys.