Nancy Valdez Email and Phone Number

Execute system administration duties of the Learning Management System (Docebo),including user administration for 50,000+ users, reporting, system configuration, learningprogram creation, content uploads, testing, support, issue resolution and all related tasksEvaluate Data Integrity: Assess data quality and identify areas needing cleanup. Create atask planner to address clean up needs.Continuous Monitoring: Implement processes for ongoing data quality checks to preventand minimize future integrity issues.Deployed full system roll out of Docebo Learning Management System for the IHOPOrganizationDeployed full system roll out of gamified training software Attensi for the IHOPorganizationDesign, deliver, and evaluate training and development programs by utilizing blendedlearning methods (instructor-led, e-learning, video, etc.) to support corporate initiativesDevelop and maintain training manuals, multimedia visual aids, and other educationalmaterials for all operations enhancement strategiesAnalyze training needs to develop new training programs or modify and improve existingprogramsApply standardized training development methodology and adult learning principles to thedesign of training materials.Maintain in-depth knowledge of IHOP procedures and product standardsCoordinate SMEs, cross-functional team reviews and approvals for training deliverables