Nancy Wall Email and Phone Number

Manage operational program aspects for various digital national and hyper local campaigns leveraging project management processes, Sprinklr suite, tools and workflows. Maintain project plans, shared documentation files, nurture internal cross-functional and agency partner relationships, finance and accounting, liaison with finance and executive team on SOWs, consultant payments and overall program management.

Developed and facilitated integrated operational marketing program details with key deliverables and timelines. Managed integrated planning for initial go-live launch of Sprinklr online workflow tool for owned media digital marketing operations team, stakeholders and agency partners. Created and managed tracking systems, event calendars, campaign schedules ensuring cross-functional processes and deadlines were met per business KPIs.

Created communications program plans, content for blogs, marketing collateral, social media posts and overall project management for the “Together with VIAVI” blog series highlighting talented, diverse employees.

Managed Visa’s corporate social media channel operations including the Visa LinkedIn company page, LinkedIn Elevate employee advocacy program and Twitter @VisaNews. Oversaw the content publishing process, paid media brand strategy and optimized engagement with targeted audiences. Managed Sprinklr relationship and oversaw paid media agency, internal budgets for global marketing content and events including budget reconciliation, SOW process, purchase requisitions, purchase orders, and forecasting.Partnered cross-functionally with 14+ global marketing & communications teams, 60+ stakeholders on product, brand initiatives and events. Marketed B2B/B2C products, social impact messages, innovation, partner launches and produced campaign data analytics for each campaign.

Led Visa's global corporate social impact operational program management projects including the employee engagement program operations. CSR program management, non-profit success management, vendor relationship success, compliance partner, legal vetting, charitable donation processing, Sustainable Development Goals (SDG) measurement and analytics reporting.

Advised LifeLock corporate marketing, employee engagement, communications and CSR team on employee engagement and non-profit partnership opportunities growing the LifeLock for Good social impact program and events.

Managed global corporate community affairs program including global employee content, non-profit relationships, product donation programs, pro bono training, giving, engagement programs and events that promoted CSR. Led growth in volunteer engagement, increased matching gifts, employee satisfaction and brand loyalty.

Managed education program budgets, private grant portfolios, development, and external community affairs for the Stanford Center for Research on Teacher Education School Reform funded by $20 million in non-federal grants.