Nancy Wand Email & Phone Number

Torrance, California

Contracts Administrator• Manage SharePoint contracts database, create new projects, track and update• Maintain extensive contracts library• Review project contracts for accuracy, obtain signatures and follow upHuman Resources Administrator• Review resumes and provide pre-employment assessments• Conduct pre-screening interviews• Handle background checks• Prepare onboarding paperwork• Coordinate employee benefits and manage open enrollmentCorporate Administration• Maintain company business licenses and employee certifications • Administer company surveys, gather results and prepare summaries• Organize company-wide meetings and events

Torrance, California

• Consult with customers to determine needs, providing suggestions based on preferences• Extensive knowledge of product symbols and materials• Top performer in number of transactions and sales totals• Restock merchandise and prepare displays according to corporate guidelines• Organize in-store "Charmed By Charity" events, supporting non-profit groups

Torrance, California

• Developed 45+ Toyota/Scion/Lexus warranty and maintenance consumer publications• Lead a team of stakeholders to ensure materials met all state and federal requirements• Wrote/edited copy• Proofread technical documents for grammar, spelling and usage• Provided final review and approval of proofs• Managed inventory• Wrote warranty policy and procedures bulletins• Developed and published a monthly newsletter• Produced a quick reference policy handbook• Managed publications budget

Torrance, California

• Determined course of action for potential vehicle buybacks• Ensured compliance of state and federal regulations, including state Lemon Law legislation• Monitored third party arbitration program• Provided training and mentoring support for regions/private distributors• Prepared financial worksheets and analysis to determine reimbursement of funds

Torrance, California

• Managed 500+ training workshops for dealership personnel• Created annual training schedule• Arranged seminar locations, facilitators, catering services and course materials• Planned national dealer performance contests• Supervised two associates• Managed department budget/billing

Torrance, Ca

Bachelor Of Science (B.S.), Business Administration And Management

Associate Of Arts (A.A.), General Education