• Applied multidisciplinary treatment/highest level of psychiatric treatment to patients with serious mental illness and co-occurring disorders under supervision of an LPC.• Utilized basic counseling skills and rapport-building techniques to co-facilitate sessions.• Participated in daily treatment team meetings to discuss patient care, progress, and treatment planning.• Exercised different verbal de-escalation techniques to assist with patients experiencing a crisis.• Managed a caseload of 10 – 15 patients at a time, making regular visits to their place of residence (i.e. home, hospital, jail) to ensure their progress.• Utilized Epic Systems to input all necessary information regarding each patient.

- Answer and direct incoming calls on multi-line telephone system - Manage voicemails, emails, and messages left through answering service during non-business hours - Maintain bookkeeping for the office - Administer all checks and mail to necessary venues (i.e. bills, hospitals, doctor's offices, etc.) - Assemble paperwork for new clientele - Obtain and document all new client information into the management software, Needles

- Assist attorneys in collecting information such as employment, medical, and other records.- Make photocopies of correspondence, documents, and other printed matter.- Draft and type office memos.- Schedule and make appointments.- Complete various forms, such as accident reports and applications for clients.- Assist clients with providers, property damage claims, and resolving client and adjuster PIP issues.- Ensure all files are organized, complete and ready for demand- Collect and review case-related police reports, medical records and other supporting evidence- Contact clients and inform them about case status and preparation.

- Answer and manage a high volume of incoming calls- Provide the necessary legal assistance allowed for all potential clients- Input all essential data into the necessary form in order to assist potential clients efficiently

- Provide assistance around the office with any payroll needs- Administer Benefits to the International Alliance of Theatrical Stage Employees (IATSE) National Benefits Fund- Manage and send out dues checks to the (IATSE) unions- Oversee and fill out any paperwork for unemployment claims that are sent in- Handle garnishments, i.e. deductions and sending out checks to the appropriate places- Perform daily tasks such as, answering the phone, checking and distributing the mail, running errands, filing, and general office support