Nancy Welch Email & Phone Number

United States

Offer coaching and guidance to 14 Human Resource Directors throughout a multi-state territory. Provide Human Resources support and guidance to Directors and Managers regarding employment relations, state and Federal regulations as well as significant developments, trends, innovations and changes in labor law, training, labor agreements, management practices and risk reduction. Build capability through mentoring and training of new HR Directors and Executive Directors in areas of performance management, leadership coaching, training initiatives, and employee engagement.

Operated as strategic business partner in a multi-site region managing relationships for 100 locations with VP of Operations and 2 Director of Operations. Shared reporting responsibility for 17 Area Supervisors and managed Human Resources Function for employee population of 3,500 employees in a multi-state territory• Built capability through coaching, mentoring and advising operations teams and HR team• Decreased liability year over year by effectively managing employee relations grievance process. Proactively investigated all concerns by consulting and collaborating with Corporate Legal Department and government agencies• Improved metrics in turnover and engagement through execution of short and long-term strategic planning and recognized with People Superstar award • Trained management teams to develop strategies for attracting qualified applicants through recruitment and selection techniques that promoted diversity and inclusion• Set strategic goals within HR Team to align with goals of Operations Team as well as overall company objectives and core values

Provided vision and leadership in Human Resources practices, legal compliance, talent acquisition, organizational training, project management and people development in a three-state area supporting 10 Regional Supervisors• Created and implemented national background check process resulting in significant cost savings for entire corporation• Increased retention within management levels by 20% through implementing training in areas of high performance coaching, dealing with conflict, managing multiple generations in the workplace and compliance training in areas of Title VII, FMLA, Wage and Hour • Recognized with Lifesaver Award on multiple occasions for building effective relationships • Assisted in establishing Diversity team committee responsible for helping create a culture of inclusion • Implemented vision of a self-directed team concept, inclusive of 360 performance review, Insights training and shared leadership rolesADDITIONAL RELATED EXPERIENCEPEPSI CO / TACO BELLTraining Team Leader & Multi Unit Manager

o Responsibility for all Management Training of a 25-unit Region with a population of 125 managerso Guide orientation of all Managers in Training and provide coaching and mentoring of new traineeso Supervised daily work flow of a staff of approximately 50 employees and 10 managerso Developed Goals and Objectives in areas of training and talent acquisition through strategic semi-annual meetings with Regional Training Department Facilitated training courses to Restaurant Management Teamso Total P&L responsibility for three 24-hour locations producing 3 million in annual sales

Bachelor, Journalism, Cum Laude

Activities and Societies: Women's Soccer Team Alapha Omicron Pi sorority

Masters, Human Resources Management, 3.95

Activities and Societies: Completed Master's Degree while working full time for Sonic Organization.