• Bachelor of Commerce undergraduate with outstanding academic achievements; Minor in Economics• Two-year experience in Customer Service, Client Support and Relationship Management• Strong self-initiatives; Collaborative teamwork spirit; Proven communication and multitasking skills• Major GPA: 9.25/12| Minor in Economics (GPA: 9.3 /12) | McMaster Entrance Scholarship granted | “Colby McGeachy Bursary” scholarship from Ascend, granted for distinguished academic background• Courses: Managerial Finance (A) | Personal Financial Management (A-) | Securities Analysis (A) | HR Mngmnt & Labour Relations (A+) | Management Science for Business (A+) | Data Mining (A)• Project: Portfolio Management – Equity and Fixed Income portfolio construction and evaluation• Leadership: Awarded outstanding performance from 2020 MCCA Case Competition
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Operations ManagerGlen MotorsCanada
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ReceptionistErin Park Lexus Toyota Jan 2023 - PresentMississauga, Ontario, Canada• Accessed and addressed customer needs in a timely manner. Directed them to relevant personnel, including sales, accounting, service, parts, etc. Proven track record in customer complaint management• Undertook marketing responsibilities such as creating short videos, and proposing market penetration plans for enhancing dealership’s visibility on social media, including Facebook and Instagram• Demonstrated proficiency in both English and Mandarin, enabling various departments to leverage this linguistic expertise for the facilitation of communication with clients -
Sales RepresentativeHess Vape Sep 2022 - Dec 2022Hamilton, Ontario, Canada• Exemplified exceptional sales acumen, showcasing an in-depth knowledge of products; providing tailored recommendations; managing check-out process; collecting customer feedback• Independently conducted inventory reconciliation to ensure actual daily delivery match with the order spec in the store system. Documented the discrepancies.• Demonstrated time management ability, adeptly handling peak periods to ensure smooth operations and maintain high levels of customer service in a fast-paced environment
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Business AssistantShenzhou Yuntong Supply Chain Co. Apr 2021 - Sep 2021Shenzhen, Guangdong, China• Assisted in following up daily delivery of customers' import and export orders; maintained customer relationships and regular business contact & communication• Completed order entry in the ERP system, data sorting and archiving with minimal supervision and guidance; Assisted in the handover and file management of documents with relevant departments• Registered the cash and bank deposit journal and accurately entered it into the system to prepare the bank deposit balance reconciliation statement on time• Proven communication skills through running pre-shift meetings and end-of-day summary meetings
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Marketing RepresentativeEyes High Education & Technologies Sep 2020 - Dec 2020Hamilton, Ontario, Canada• Introduced a wide range of training and career development services to clients; Provided clients with learning opportunities and career-specific advice• Created recruitment advertisements and shared them on social media to advise potential customers
Yue Xu Education Details
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Accounting
Frequently Asked Questions about Yue Xu
What company does Yue Xu work for?
Yue Xu works for Glen Motors
What is Yue Xu's role at the current company?
Yue Xu's current role is Operations Manager.
What schools did Yue Xu attend?
Yue Xu attended Mcmaster University.
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