Nancy Morales Email & Phone Number

Los Angeles, California, United States

o Led and supported team members in a busy and fast paced environment while directing customer orders, store cleanliness, and coffee quality.o Increased sales by 5% through collaboration with property management and company leaders to organize and launch several campaigns for new merchandise and seasonal drinks.o Created a monthly assessment of inventory, expenses, and administrative reports which helped our store reach quarterly sales while staying underbudget.o Maintained healthy interpersonal relationships with local businesses, partners, and customers which developed a loyal clientele with strong impressions in business affiliations.o Promptly communicated with upper management to attend maintenance, resolve facility and equipment issues.

Cal State Long Beach

o Pitched story ideas involving arts and culture within the city of Long Beach. Researched current trends, events, and issues that would pertain great interest to students and residents.o Conducted various interviews with businesses, artists, musicians, and students to gather enough information to put together a thoughtful, interesting, and cohesive feature story. o Photographed subjects to accompany the story while meeting certain requirements in frame, composition, and structure to print and publish. o Proofread and edited stories, and photos, to captivate the subject and core of the story.

Cal State Long Beach

o Collaborated with four of the school’s student publications to raise brand awareness and increase social media presence. o Brainstormed campaigns, promotional initiatives, and coordinated events to publicize the latest issue or video newscast of a student media outlet.o Communicated with various departments on updates during the developmental stages of a latest issue.o Assisted with brand building by analyzing latest trends, and student interests, and utilizing this information to uniquely cater to the mission of each publication. o Built internal and external relationships to engage and contribute to the promotional campaigns for the publications and help increase student interest.

Long Beach, California, United States

o Pitched story ideas for news briefs, enterprise articles, opinion pieces, video essay, and podcast episode with a focus on Latinx people and diverse Latin cultures.o Writing articles, producing content, and editing pieces in Spanish and English to better reach the Latinx community.o Assisted student magazine production with copy editing student work submitted for publication and co- writing articles with other students for magazine content.o Coordinated with student magazine staff for magazine updates, front cover design selections, content management, and additional help to prepare articles in time for magazine seasonal edition launch.o Utilized data analysis, online research, and various social media platforms for multimedia projects and social media campaigns.

Los Angeles, California, United States

o Assisted office caseworkers with planning and launching community events, keeping thorough record of meetings with constituents, and organizing private events for the congresswoman.o Helped with day-to-day office functions: organizing and filing paperwork, received and distributed mail, kept regular correspondence with constituents and other members of congress and civic leaders, forward inbound phone calls, and assisted with front desk operations.o Regularly kept in communication with the office manager and caseworkers regarding office workflow, community outreach, and computerized databases, spreadsheets, and Microsoft Office programs.o Worked closely with the intern recruiter and assisted them with on-boarding procedures, training, and handling internal communications among new interns.

Journalism, Senior

Activities and Societies: Member; National Association of Hispanic Journalists, CSULB Chapter

Education record

Transfer Student

Activities and Societies: Club President; The Study Abroad Club Dean's List (2015-2016) Honors Student (2015-2018)