Nancy Chang Email & Phone Number

Los Angeles, California, Us

Austin, Texas, Us

Berkeley, California, Us

- Seventh.ai streamlines market research and reinvents ways to build an Intellectual Property portfolio (www.seventh.ai)- Conducted user research with surveys and user interviews to better understand how professionals get insights about trends, analyze their competitive landscape, and discover opportunities for commercializing their inventions- Created user personas and customer journey maps after narrowing down users’ pain points during market research

Menlo Park, Ca, Us

- MultiMeet allows users to define complex rules and constraints to generate an optimized schedule (www.multimeet.co)- Paired with Berkeley SkyDeck startup, MultiMeet, through Springboard for a 4-week industry design project where I collaborated with the founder to help define feature requirements and road map- Redesigned the manual edit feature, after a most optimal schedule has been generated, in a way that allows users to view how efficiently everyone‘s time is being used in order to make smart adjustments

San Francisco, California, Us

- Worked through a total of 25 units of hands-on curriculum with 1:1 mentorship from a UX industry professional- Throughout this course I completed multiple mini-projects as well as one in-depth capstone project, a modified GV design sprint, and an industry design project with MultiMeet- Mastered skills in Design Thinking, User Research, Information Architecture, Sketching, Wireframing, Prototyping, and User Testing as well as Career Development

San Jose, California, Us

- Integrated Marketo’s ABM frontend with Mintigo’s predictive marketing platform with ExtJS and HTML/CSS- Polled for status changes in different loading pages within ICP (Ideal Customer Profile) Modeling with PHP and AJAX- Designed different guide center layouts for Marketo in-app walkthroughs, tooltips, and tutorials and a notification icon with Sketch

Berkeley, Ca, Us

- Provided technical support for undergraduate and graduate students, family housing residents, and live-in faculty- Assisted clients with setting up reliable network, setting up routers, conducting virus scans, and system troubleshooting- Scheduled appointments with clients and held office hours for in-person technical support- Staffed helpdesk phone line to offer technical support over the phone

- Instructed elementary to high school students in introductory computer science courses and guided them in developing skills in engineering, programming, logical thinking, and problem solving using Scratch, Python, and LEGOs

- Organized a two-week program for young women interested in computer science and aid participants in implementing filters by looping through and manipulating individual pixels of images using Jython

Berkeley, Ca, Us

- Assisted TA in answering students’ questions on lab assignments, homework, and projects in the introductory computer science course, The Structure and Interpretation of Computer Programs

Bachelor Of Arts - Ba, Computer Science

Master Of Arts - Ma, Multimedia With Concentration In Interaction Design

Education record