Nancy Yeang Email & Phone Number

Covina, California, United States

• Promoted the growth of programs, services and initiatives by writing accurate and high-quality content and producing internal and external communications• Collaborated with senior managers on communication strategies and ensured on brand messaging• Assisted with internal content strategy, editorial plans and storytelling for internal and external channels• Supported communications programs and content strategy across multiple platforms, including intranet, homepage, video, social media and print• Coordinated video projects, write scripts and interview patients, physicians and staff• Tracked progress of communication projects

Pomona, California, United States

• Co-led strategy of new initiative to tackle diversity, equity and inclusion efforts and challenges with an advancement lens• Created an anti-bias education program and curriculum, and co-led brave spaces to discuss various topics, including racism and bias, through materials including books, podcasts and articles• Developed a collaboration model for other departments to create their own initiative within their own units• Trained and recruited members on roles within the initiative• Collaborated with the University’s Chief Diversity Officer to maintain quality and standards of initiative• Presented at conferences, to the University’s President’s Cabinet and participated in DEI panel discussions• Took on role in tandem with main position as Advancement Communication Specialist

Pomona, California, United States

• Organized and led monthly communications training and information sessions, including an annual university communicators conference that gathered about 70 university staff• Reviewed and provided feedback to presenters’ workshops to ensure active engagement during sessions• Created an archive of notes and workshop ideas in a shareable system to create a foundation of information for future committee members• Managed scheduling and communications to inform relevant university staff on meetings and workshops• Coordinated and planned a virtual, two-day conference• Guided moderators, presenters and speakers on how to use Zoom and digital assets• Trained and recruited new executive committee members• Took on role in tandem with main position as Advancement Communication Specialist

Pomona, Ca

• Strategized, managed and created short- and long-term marketing and communication campaigns in the advancement department, eight colleges and other offices to help meet fiscal year measurable goals, including increased audience engagement and number of donors• Managed communication requests and served as a liaison between Strategic Communications, University Advancement and many departments to develop targeted content, including students, staff, faculty and donors stories, eNewsletters, collateral, social media and videos to distribute to internal and external audiences• Oversaw projects by delegating responsibilities, calls to actions and deadlines while helping to expedite project completion and maintaining quality• Strategized and wrote content for campus and advancement campaigns to increase engagement or donations, and to maintain relationships with donors and alumni • Built buy-in from various stakeholders and formed collaborative environments to create cohesive communication and marketing plans and materials• Conducted a communications audit and interviewed executives from competing colleges to improve tactics and presented findings to various audiences • Edited communications materials and publications, including stories, webpages, magazines and brochures• Coordinated and collaborated with campus and freelance video production teams and writers• Wrote speeches and statements for the University Advancement Vice President• Led and participated in regular meetings with colleagues across the university to strategize storytelling and marketing methods• Networked at events to strengthen stewardship with students, alumni and donors• Spearheaded internal committees and book discussions to determine diversity, equity and inclusion needs, and work norm standards• Contributed to crisis communications feedback and assisted when needed• Trained staff to use technology platforms, especially during stay-at-home mandate and presentations

Claremont, California

• Strategized the development of communication and marketing materials for K-12 public school districts with student populations of up to 19,000 students• Produced and wrote a variety of written communications, including Superintendent’s messages, talking points, video scripts, letters to community stakeholders, brochures and quarterly newsletters• Advised and trained Board of Education members, school district administrators and staff on appropriate and effective ways to convey school district messaging• Assisted with crisis communications management, including writing media statements, distributing messages to community stakeholders and providing relevant information to media outlets on the day of the incident• Identified, wrote, edited and distributed feature stories, press releases and media advisories to targeted print and broadcast media, and community members• Managed client social media pages and produced posts, videos, images and captions to increase engagement• Responded to social media comments and referred to appropriate school district personnel when needed• Took photos and videos, or coordinated with freelancers, for events, social media and collateral• Coordinated media coverage on school district events and news, including conducting media outreach, scheduling interviews and tapings, writing talking points and providing b-roll • Wrote and reviewed email communications to disseminate to staff, community members and stakeholders• Updated district websites or provided content to district webmaster • Coordinated layout, design and distribution of projects and marketing materials• Planned and coordinated events, including ribbon-cutting ceremonies and State of the District presentations• Collaborated with multiple administrators and staff of varying levels at school districts and organizations• Trained new writers and senior associates on client management, writing style and workflow

Beverly Hills

• Scheduled 20 notable guests for 15 public affairs television episodes • Coordinated debate segments for political candidates representing Beverly Hills’ district• Collaborated with studio staff to ensure quality production and timeliness• Gathered additional images, audio and video content with copyright permission to supplement episodes• Publicized shows through social media and email platforms, which increased views by 48 percent• Produced two award-winning episodes in the category of public affairsAwards:STAR Awards for Excellence in Government Programing• First place for radio personality Kerri Kasem's interview on her family's struggle with elder abuse• Third place for "Yvonne Burke: 50 Years in LA Politics"

Beverly Hills

• Oversaw weekly production of a 20-page newspaper with circulation of 15,000 as sole editor and writer for the City of Beverly Hills, Beverly Hills Unified School District and the Beverly Hills community. • Edited and wrote content for nine editorial pages, which increased to 10-12 pages within six months• Reported on city, school and community news, and delegated column space to guest writers• Researched complex issues related to government, city and school topics to write factual news stories• Scheduled and interviewed community leaders, including former L.A. Mayor Richard Riordan, Fox Television Group CEO and Chairman Gary Newman and Beverly Hills Mayor Lili Bosse• Produced or obtained photographs to accompany articles• Update newspaper website with PDFs of new issues• Disseminate weekly and breaking news through email platforms

Los Angeles

Event and cultural affairs editorial intern producing 35 total weekly blog posts on art, music and events in the Los Angeles area.Responsibilities:• Covered and photographed L.A. events such as the 11th Annual Lupus L.A. Luncheon, Branded Arts Santa Monica Art Exhibit and MS MR for FORD Artist Connect series. • Revived art section that ranked in top 12% posts globally and locally within its first month

Rancho Cucamonga, Ca

Reporter for a bi-weekly newspaper covering Chaffey Community College news and events for features, arts and entertainment and opinion desks Responsiblities:• Fact checked information and worked with editors and advisor for accuracy and quality writing.• Interviewed students, teachers, administrators and industry professionals

Rancho Cucamonga, Ca

Edited submissions for publication while collaborating with publisher on new content

Rancho Cucamonga, Ca

Oversaw the production of a bi-annual literary journal from conception to print.Responsilbities:• Managed 24 students in content creation, art, marketing and events • Prepared and compiled contracts for approved submissions• Maintained database of more than 110 artists, authors, and poets• Reviewed genre editor critiques, implementing feedback for improved overall content development• Curated art exhibit for Wignall Museum with 21 pieces of artwork and more than 100 visitors on opening day

Phnom Penh, Cambodia

Taught English for Khmer children aged one- to six-years-old from poverty areas. Developed curriculum and create lesson plans on English grammar and vocabulary. Assisted head teacher with Khmer language lessons, activities, meals and hygiene.

Toyohashi, Japan

Native English Teacher at an English conversation school for Japanese students from prenatal to adults. Strengthened students' English speaking skills in grammar, vocabulary and pronunciation. Developed lesson plans with teaching materials for new curriculum. Interviewed potential teachers and headed regular trainings.

Bachelor'S Degree, International Studies

Activities and Societies: Circle K International, Chinese Association

Journalism, Creative Writing

Activities and Societies: The Breeze, The Chaffey Review, The Baseline Magazine

Teachers Of English To Speakers Of Other Languages (Tesol) Certificate

Specialization in teaching English as a second language to Children

Education record