Nandhakumar Anilkumar Email & Phone Number

United Arab Emirates

Attending the customers for making DD / Telex transfers / electronic transfers timely and accurately.Provide fast, excellent and error free remittance services (DD/TT/WU/WPS etc.) to customers from the published timing of the branch in a very professional way.Respect AML rules, policy and procedures of the company wherever applicable. Adhere to all policies and processes to ensure smooth processing and low risk.Resolving customer issues reduce wait time and serve time efficient handling.Monitor rate on the website or available online tool and forecast currency rate to avoid possible losses and ensure maximum profit.Reconcile own cash box against actual transaction at the end of the day.Provide better service to customers by guiding them to the best way to send money to their home countries and manage their business if they are businessmen.

India

Served the customers by providing information regarding the products and services.Handled inquiries and resolved customer complaints.Handled cash and also headed the responsibilities of an Assistant Manager. Was responsible for the teller function, ATM balancing and depository processing.Worked closely with the branch manager to ensure that all the processes and services were running smoothly.

India

Verifying checks to ensure the accuracy of information and compliance to authority.Facilitating adjustments and correctionsProviding internal customers request and resolving issues and concerns.Deals with other units and branches in the reconciliation of discrepancies and in addressing queries to ensure that proper arrangement/settlement is made.Deals with other banks' clearing counterparts to provide proper representation of the bank in the settlement of clearing related matters.

India

Learned to interact with the customer on daily basis.Handling and vaulting of cash & gold,Upselling, Cross Selling of products likes Fixed Deposits, Health Insurance etc.Finalization of accounts at periodical intervals-monthly, quarterly, half yearly & annually.Responsible for expenditure and collection transactions.Handled customer inquiries, researched problems and developed solutions.Trained junior executives regarding the flow of transactions.Maintaining track record of companys expenses.Assisted in carrying out companys internal & gold Audit.Carried out various functions related to bank from loans to online banking.