Working closely with the project team members to ensure they are on track to deliver the solution as per the given milestone. Conducting Defect triage calls to ensure project is on track for the delivered solution. Periodic status reports weekly/Monthly will be published to stake holders for track project progress. Identified and mitigated risks associated with the project, leading to fewer unexpected issues. Led a cross-functional team to successfully launch a large-scale project on time and within budget. Facilitated team meetings and provided regular updates to stakeholders, resulting in improved communication and collaboration. Resolved conflicts between stakeholders and team members, resulting in improved morale. Created a tracking system that allowed for better visibility of project progress and resource utilization.

Mentored and coached team members to improve their understanding of Agile/Scrum principles and best practices. Implemented processes and procedures to ensure compliance with Agile/Scrum principles. Facilitated daily stand-up meetings, sprint planning, sprint retrospectives, and other agile ceremonies. Collaborated with product owners to prioritize tasks and ensure product requirements were met. Ensured sprint deliverables and objectives were met on time and within budget. Facilitated retrospectives to identify areas of improvement and ensure continuous improvement. Resolved conflicts and challenges within the team in a timely and effective manner.

Developed and maintained spreadsheets to track project progress, enabling accurate reporting of project status. Implemented project lifecycle management processes to ensure project requirements were documented and tracked throughout the project. Developed a comprehensive project plan that outlined the key tasks and milestones for a major consulting project, resulting in the successful completion of the project on time and within budget. Developed and maintained a shared vision of the product, ensuring team alignment to the goals and objectives of the project.

Created a customer loyalty program that increased customer retention by 100% Developed and implemented an incentive-based sales program that increased customer satisfaction and improved customer experience. Implemented a sales tracking system to monitor sales performance across all regions. Identified and mitigated risks associated with the project, leading to fewer unexpected issues. Resolved conflicts between stakeholders and team members, resulting in improved morale. Achieved sales goals consistently over a period of 8 months, resulting in a promotion to sales manager. Facilitated daily stand-up meetings, sprint planning, sprint retrospectives, and other agile ceremonies. Implemented processes and procedures to ensure compliance with Agile/Scrum principles.

IT Sale(Online marketing service) Cold calling Convincing the customer to get the IT Service. Generation Leads Appointment Setting with clients Client Service